Whenever I tried to launch PA after v.70289 at home, it instantly tells me this error: UNABLE TO SIGN IN Error connection to UberNet: couldn't connect to host Unknown Error. Please contact us at support@ubernet.com No matter what I tried, like VPN, it just appears the same. And after a short priod of time, the game crashes. But when I tried on my office PC, it works just fine. Both computers are at China, and the ISP is the same one, too. I tried delete my PA and download it again from steam, but the problem still. Any idea about how to deal with this wired problem?
Hello, It looks like a problem with Comodo or some restrictive antivirus/firewall. Have you tried adding PA and Coherent_UI_Host exe files to the whitelist? Also, please post your DxDiag so that I can look at your system specs.
I didn't use comodo as protection, and I have already exit all firewall/anti-virus softwares, but the problem still. I have some security software for some sort of E-Bank, that could probably cause the problem, but...well, I should try it now. and I attached the Dx file below.
Your OS is missing Service Pack 1: Code: Operating System: Windows 7 Æì½¢°æ 64-bit (6.1, Build 7600) (7600.win7_gdr.120401-1505) You will need to update Windows 7 to Service Pack 1, as that may have caused the network error and crash. Alternatively, you could try uninstalling all antiviruses. It's rather strange that you get a Comodo-related host error, yet you don't have Comodo. The problem could also be (Mainland) China's strict network policies. P.S. Could you also upload the Dxdiag of your office computer, if necessary?
