ubuntu 13.10 amd black screen

Discussion in 'Support!' started by olymk2, November 27, 2013.

  1. olymk2

    olymk2 New Member

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    I just bought this game and have hit a black screen at launch i can hear the music, looking around it looks like this is a known bug i have found links in the bug report to this forum but they all seem broken.

    can any one tell me how I can work around the black screen so i can play ? :)
  2. SXX

    SXX Post Master General

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    First you have to provide information about your hardware and drivers.
  3. abarry

    abarry New Member

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    Just fixed this for me by making the symlink suggested in the last post here (from thread:
    "Linux Fedora 19 x64, first run")

    • For a 32-bit system:

      sudo ln -sf /lib/i386-linux-gnu/libudev.so.1 /lib/i386-linux-gnu/libudev.so.0
    • For a 64-bit system:

      sudo ln -sf /lib/x86_64-linux-gnu/libudev.so.1 /lib/x86_64-linux-gnu/libudev.so.0



    Worth a try.
  4. SXX

    SXX Post Master General

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    Just want to notice that you don't need to do that for 32-bit library, PA only have 64-bit version on Linux.
  5. olymk2

    olymk2 New Member

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    symlink created just fine but no luck still getting black screen, its a dell studio 17 quad core with 4gb of ram and amd driver versions below flgrx version.

    generally runs most things fine as i play starcraft and guild wars 2 under wine with it :)

    fglrxinfo
    display: :0 screen: 0
    OpenGL vendor string: Advanced Micro Devices, Inc.
    OpenGL renderer string: AMD Radeon HD 6500M/5600/5700 Series
    OpenGL version string: 4.2.12337 Compatibility Profile Context 8.96.7


    dmesg | grep fglrx | grep module
    [ 4.253195] fglrx: module license 'Proprietary. (C) 2002 - ATI Technologies, Starnberg, GERMANY' taints kernel.
    [ 4.274723] <6>[fglrx] module loaded - fglrx 13.10.10 [May 23 2013] with 1 minors

    sounds like this bug to me pa.lennardf1989.com/Tracker/index.php?do=details&task_id=2343
  6. SXX

    SXX Post Master General

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    Yes this is it, "--software-ui" flag should fix issue for you.

    Also if you bought/activated game on Steam make sure that your accounts linked:
    https://uberent.com/user/linksteam
    Or you can get problems with authentication in-game.

    Also you'll need to re-login on forums after account linking if you want to access Beta Issues & Bugs subforum:
    https://forums.uberent.com/forums/beta-issues-bugs.71/
  7. olymk2

    olymk2 New Member

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    cheers thats got it working now \o/
  8. kumiredruid

    kumiredruid New Member

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    First, I am using an Nvidia card, so I wonder why this seems to be identified as an AMD bug.

    *edit* So I used the above fix and the game started working but the mouse wouldn't show up within the frame. After closing the game, I tried to open it through steam. The game started to work correctly, with the mouse. After restarting the computer, I'm back to it the black screen. Doing the fix again, gets me to a working video but no mouse. Starting again in Steam gets me to video and mouse both working.

    Anyone have any ideas why this works/isn't working?
    Last edited: May 25, 2014
  9. schrambo

    schrambo New Member

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    Hi, I also have the same issue.

    I just get a blank window, I hear the music and I am able to press Shift+tab to bring up the Steam Community interface. But I got it working with ease.

    The softlink didn't work so I then added the "--software-ui" flag by right clicking > Properties > Set Launch Options. And now it loaded up fine :)

    Thought I'd share to help out any others (and de-buggers)

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