windows 8.1 and resolution below 1600x900!!! help!

Discussion in 'Support!' started by ExperTarget, April 30, 2014.

  1. ExperTarget

    ExperTarget New Member

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    planetary annihilation does not work correctly with resolution below 1600x900 and does not work on windows 8.1 (close the game before starting a match! :eek:). What do I do? I'm running on a computer with windows 8.1 on Steam. Only I am with this problem? I hope that the final version until this is fixed.:(
    The message that appears is: Planetary annihilation encountered a problem and needs to close.
  2. stuart98

    stuart98 Post Master General

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    Post a dxdiag please.

    Threads on gamma issues and bugs belong in the appropriately titled subforum.
  3. ExperTarget

    ExperTarget New Member

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    I would add more details:

    Operating System: Windows 8.1 Professional
    Video Card: AMD ATI RADEON HD 7950 1G (UPDATED DRIVERS IN APRIL 2014):(
    PROCESSOR: INTEL CORE 2 DUO
    MEMORY RAM: 3 G
  4. ExperTarget

    ExperTarget New Member

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  5. stuart98

    stuart98 Post Master General

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    You need at least one more gigabyte of ram for sure to meet minimum system reqs. Your CPU also seems like it's a bit weak, but I don't know what the hard minimum for good performance is there. I'm no expert about radeon series video cards but drivers look to be fine.
  6. ExperTarget

    ExperTarget New Member

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    Attached is the dxdiag

    Attached Files:

  7. SXX

    SXX Post Master General

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    Your problem caused by low RAM and 32-bit memory limitations:
    Code:
    Operating System: Windows 8.1 Pro 32-bit (6.3, Build 9600) (9600.winblue_gdr.140305-1710)
    Memory: 3072MB RAM
    Available OS Memory: 3072MB RAM
    You can find more information and workaround in this topic:
    http://steamcommunity.com/app/233250/discussions/2/648816742979172000/

    If you apply workaround game shouldn't crash, but keep in mind that 3GB is below minimal memory requirements for this game and every large planet/system might cause freezes/crashes. 64-bit OS and 6-8GB RAM strongly recommended for PA.
    tatsujb likes this.
  8. garat

    garat Cat Herder Uber Alumni

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    Looks like you've already gotten the help needed, but as noted, we require 4GB of RAM. To play in any larger games you'll need that at a minimum. We recommend 64-bit with 8GB for the best experience.

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