Need help with PA.exe stopped working

Discussion in 'Support!' started by dewmd66, April 6, 2014.

  1. dewmd66

    dewmd66 New Member

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    So I have a new(er) PC.

    i7 960 3.4Ghz quad core.
    24GB ram
    ATI Radeon 5870
    Windows 7 64bit

    I installed both the steam version of PA and the Uber client version...

    And I can navigate the menus just fine, but whenever I go to load into a game it gets to the "generating planets" message, and then I get "PA.exe has stopped working"

    I have updated my graphics drivers to most recent..

    And after about a hour on google...it looks like it could be a 100 different things, so could someone lend me a hand and help me look for a solution?

    Thanks!
  2. arthursalim

    arthursalim Active Member

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    Upload your dxdiag please
  3. melhem19

    melhem19 Active Member

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  4. Antiglow

    Antiglow Well-Known Member

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    if you don't know how to upload your dxdiag here is how:

    [​IMG]


    (thank you to @SXX for having this as his signature so that I may grab it yet another time)
  5. dewmd66

    dewmd66 New Member

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    Thanks for the replies!

    I actually did search.. but it appears (like i said in the OP) that there are many many different problems that can contribute to this error. So I figured posting my own topic would be the best way to handle this.

    Here is my dxdiag (thanks for the instructions on how to do that)

    Attached Files:

  6. BulletsFrozen

    BulletsFrozen Active Member

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    I would definitely reinstall and verify pa,aswell as update video drivers manually. From what I know generating planets should not not really even show up as all generating is done in the lobby.
  7. dewmd66

    dewmd66 New Member

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    Thanks for the reply.

    I installed once via steam, and once via the Uber client.. so i don't think its a install issue. And I had the Uber client go back and "verify" my files.. and it said they are all good to go.

    As for updating the graphics drivers, I tried to do it automaticly from my control panel. And then for kicks I downloaded ATI's catalyst controller, and even that said I was up to date.

    Any other suggestions? :)
  8. dewmd66

    dewmd66 New Member

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    Just for kicks, I used steam to "verify integrity" of my game cache, and that checks out "ok"

    And I also saw the notes of people saying to "uncheck" the "steam overlay" option. which I did.

    No difference. :/
  9. dewmd66

    dewmd66 New Member

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  10. maxpowerz

    maxpowerz Post Master General

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    Last edited: April 7, 2014
  11. LavaSnake

    LavaSnake Post Master General

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  12. SXX

    SXX Post Master General

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  13. maxpowerz

    maxpowerz Post Master General

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    I think dewmd66 has already has tried this.

    SXX likes this.
  14. SXX

    SXX Post Master General

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    maxpowerz likes this.
  15. maxpowerz

    maxpowerz Post Master General

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    @dewmd66

    Side note,,
    The catalyst update software and updating through control panel will only update your drivers as far as the latest non-beta driver (13.12)

    the game really does need the most up to date beta driver (14.3) for ATI based cards..
  16. dewmd66

    dewmd66 New Member

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    Downloading now, will update when I find out if this works. Thanks for the response!

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