Unable to connect to Ubernet

Discussion in 'Support!' started by agentbaum, April 4, 2014.

  1. agentbaum

    agentbaum New Member

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    Hi mateeeeys, I've got a very... weird problem.
    I can't log in. The forums work, i start the game normally, accept the gamma disclaimer and BÄM! the error(look at the picture) appears. Restart of the Pc didn't work and so on and so on. And yes, my internet is also connected!(haha...).
    And there is also my DxDiag. (I haven't played for a week, so maybe the game is angry at me or something.
    I launch it via Steam. It worked last week perfectly and everything. Is anyone of you experiencing the same problem? It really really sucks. Reinstall, router -restart and everything did not work. The (very nice) Uber-Support couldn't help me more than this:
    and then they sent me to all of you :)

    Sincerly, Happydeath/AgentBaum.

    PS: Sorry if some sentences are terrible. I'm still learning better English!^^

    http://postimg.org/image/x0oe2teyb/full/

    Attached Files:

  2. SXX

    SXX Post Master General

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    Let's try to understand what cause your problem:
    1 - Can you try to ping run cmd.exe and use "ping google.com"? It's will be really helpful if you post here about results.

    1 - Do you have any anti-virus or firewall software installed? If yes then you need to add every PA.exe executable to it's white list or remove this software for testing.
  3. agentbaum

    agentbaum New Member

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    Sent: 4 got: 4 lost: 0
    min. 50ms max. 52 ms. mid:51ms
    Nothing is blocked at comodo and Avira even didn't block anything. How to put it on the whitelists?
  4. SXX

    SXX Post Master General

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    It's something you need to find out on your own. Or remove AV completely for testing.
  5. lostmekka

    lostmekka Member

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    Hey guys,

    I had the same problem and I think I have found the solution (at least in my case):
    Comodo seemed to have an update which reset the sandbox settings, so my PA executable was put in the sandbox.
    Adding an exclusion to the sandbox solved the problem.

    Find the settings here: Security Settings > Defense+ > Behavior Blocker > check "define exclusions for behaviour blocking" and add an exclusion for PA

    greetings,
    LostMekka aka Pt4h
    mkrater likes this.
  6. agentbaum

    agentbaum New Member

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    Yeah. Right. bought Kaspersky, deinstalled all other AntiVir-Programms and see, it's working again. Seems like the new version isn't liking Comodo...

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