Game instantly quits without warning and is very unstable.

Discussion in 'Support!' started by bfbc2jb, March 7, 2014.

  1. bfbc2jb

    bfbc2jb New Member

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    I bought the steam version yesterday and i am unable to start the game, when i press play, the game window will blink for a split second and exit immediately without any sort of error message, i have updated my drivers.
    The only time its ever worked was after i rebooted my PC but even then the game was really unstable, Every 10 or so minutes the game would cease responding for about a minute and sometimes the UI would freeze for a bit (Permanently when i attempt to smash a moon into a planet using Halleys, forcing me to CTRL+ALT+DEl out and end the process), the game never worked again after that.

    Specs:
    Windows 7 Ultimate 64-bit
    Intel Core i3 550 @ 3.20GHz CPU
    8GB DDR3 RAM.
    Dell Mobo.
    AMD Radeon HD 6870 GPU.

    Crash log:
    [18:33:59.000] INFO Log file C:\Users\[USER]\AppData\Local\Uber Entertainment\Planetary Annihilation\log\PA-18-33-59.000.txt opened
    [18:33:59.000] INFO delete C:\Users\[USER]\AppData\Local\Uber Entertainment\Planetary Annihilation\log\PA-18-15-04.000.txt
    [18:33:59.000] INFO Looks like we are running via Steam
    [18:33:59.078] ERROR Error reading C:\Users\[USER]\AppData\Local\Uber Entertainment\Planetary Annihilation\mods: 3
    [18:33:59.078] INFO Client loaded 0 mods
    [18:34:00.250] INFO HAL initializing...
    [18:34:00.250] INFO OpenGL Vendor: ATI Technologies Inc.
    [18:34:00.250] INFO OpenGL Renderer: AMD Radeon HD 6800 Series
    [18:34:00.250] INFO OpenGL Version: 4.3.12795 Compatibility Profile Context 13.350.1005.0
    [18:34:00.250] INFO OpenGL Shader Language Version: 4.30
    [18:34:00.250] INFO Vendor flag set to AMD/ATI
    [18:34:00.250] INFO Gamma correct pipeline enabled.
    [18:34:00.250] INFO Ranged mapping enabled.
    [18:34:00.250] INFO Advanced instancing enabled.
    [18:34:00.250] INFO Advanced shader models enabled.
    [18:34:00.250] INFO Buffer textures enabled.
    [18:34:00.250] INFO 4.3.12795 Compatibility Profile Context 13.350.1005.0
    [18:34:00.250] INFO Loading effects from file /shaders/post.json

    As you can see there is only one error which doesn't matter because i have no mods installed anyway.

    This problem seems to be unique to me as i cant find any other threads that match my situation exactly.
  2. SXX

    SXX Post Master General

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    Please upload your DxDiag.txt ;)
  3. bfbc2jb

    bfbc2jb New Member

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    And where would that be located?
  4. SXX

    SXX Post Master General

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  5. SXX

    SXX Post Master General

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    Also at moment you're running game though Steam so I strongly recommend try two workarounds:

    First try to run game without Steam overlay:
    Right click the game in your Library -> Select Properties -> On the General tab, uncheck the box next to Enable Steam Community In-Game

    Then try to run non-Steam version:
    https://store.uberent.com/Download/Install?titleId=4
  6. bfbc2jb

    bfbc2jb New Member

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    Here you go, machine name censored out to remain anonymous, i do not think that will be a problem.

    Attached Files:

  7. SXX

    SXX Post Master General

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    It's fine. One of reasons that might cause crashes is here:
    Code:
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
    You don't have Service Pack 1 installed so your OS is seriously outdated.
    There already was few players who got crashes because lack of Windows updates.
    maxpowerz likes this.
  8. bfbc2jb

    bfbc2jb New Member

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    >First try to run game without Steam overlay
    Already did that.

    >Non steam version.
    Will try.
  9. bfbc2jb

    bfbc2jb New Member

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    I am currently updating to Service Pack 1.
    Will report back results when its done.
  10. bfbc2jb

    bfbc2jb New Member

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    Updates+SP1 failed to install for some reason but doesn't matter, non steam version works perfectly and i don't care about updates.
    Thank you SXX.
    maxpowerz likes this.

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