Email from Kickstarter - "Important Kickstarter Security Notice‏" (It does appear legitimate)

Discussion in 'Backers Lounge (Read-only)' started by mabono5, February 16, 2014.

  1. mabono5

    mabono5 Member

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    Hey Guys,

    Most of us supported PA from the very beginning via Kick Starter, and those of you who have, this is intended for you.

    If you change emails regularly you may not have received this.

    "On Wednesday night, law enforcement officials contacted Kickstarter and alerted us that hackers had sought and gained unauthorized access to some of our customers' data. Upon learning this, we immediately closed the security breach and began strengthening security measures throughout the Kickstarter system.

    No credit card data of any kind was accessed by hackers. There is no evidence of unauthorized activity of any kind on your account.

    While no credit card data was accessed, some information about our customers was. Accessed information included usernames, email addresses, mailing addresses, phone numbers, and encrypted passwords. Actual passwords were not revealed, however it is possible for a malicious person with enough computing power to guess and crack an encrypted password, particularly a weak or obvious one.

    As a precaution, we strongly recommend that you change the password of your Kickstarter account, and other accounts where you use this password.

    To change your password, log in to your account at Kickstarter.com and look for the banner at the top of the page to create a new, secure password. We recommend you do the same on other sites where you use this password. For additional help with password security, we recommend tools like 1Password and LastPass.

    We’re incredibly sorry that this happened. We set a very high bar for how we serve our community, and this incident is frustrating and upsetting. We have since improved our security procedures and systems in numerous ways, and we will continue to do so in the weeks and months to come. We are working closely with law enforcement, and we are doing everything in our power to prevent this from happening again.

    Kickstarter is a vibrant community like no other, and we can’t thank you enough for being a part of it. Please let us know if you have any questions, comments, or concerns. You can reach us at accountsecurity@kickstarter.com.

    Thank you,

    Yancey Strickler
    Kickstarter CEO

    Just a heads up in case you did not get this email.

    Thanks
    Steve
  2. Quitch

    Quitch Post Master General

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    It's legit, it's on their blog.
  3. shiwanabe

    shiwanabe Member

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    As a side note, the email is slightly different if you used a Facebook account to log in. In that case they only mentioned that they had reset the login data. It's nice to see that they've payed attention to who's actually had their account data 'compromised'.
  4. spicyquesidilla

    spicyquesidilla Active Member

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  5. evilOlive

    evilOlive Member

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    <3 I had not seen this in my box. I'm going to update my PW in a few places now. Thanks so much.

    Edit: If, like me, you use chrome and let google store your PW's so you can log in automatically wherever you are, I think this is a good time to clear those PW's so that you are forced to enter your PW again if you actually use the same PW on a few sites. I do this so that when I go to a site now I'm reminded to change the password it if it is that one. (Don't know about anyone else but I have 5 or 6 I use.)
    Last edited: February 19, 2014

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