PA.exe has stopped working.

Discussion in 'Support!' started by tarekhadwa, December 27, 2013.

  1. tarekhadwa

    tarekhadwa New Member

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    Just got the game yesterday and since installation im getting this error message:
    PA.exe has stopped working.

    So basically I Cant start the game
    I got the latest drivers for all my hardware. verified the game cache, installed latest drivers from nvidia and intel, redownloading, etc...



    I would gladly accept a refund, or some help.

    Attached Files:

  2. SXX

    SXX Post Master General

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  3. badgett

    badgett New Member

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    I'm still having this problem on the non-steam version on Windows 8.1. I seem to be getting a "The thread tried to read or write to a virtual address for which it does not have the appropriate access" exception. While installing/updating I get an "Upload incomplete. Verify files" error, but will pass the verify check.
  4. SXX

    SXX Post Master General

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    Check my signature and upload your DxDiag.txt here.
  5. badgett

    badgett New Member

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    Uploaded

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  6. SXX

    SXX Post Master General

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    Game is crash for you because by default it's using integrated Intel HD4000 graphics card and it's have outdated drivers:
    Code:
    Card name: Intel(R) HD Graphics 4000
    Driver Date/Size: 10/3/2013 23:42:48, 12130304 bytes
    You won't use it for PA, but update drivers anyway.
    Download and install "Win64_15338.exe" from Intel website:
    https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3712&DwnldID=23405

    After you do that check this video how-to:

    Then configure your drivers to run "bin_x64/PA.exe" on high performance Nvidia graphics card.

    If you running game though Steam then by default executable you need located here:
    C:\Program Files(x86)\Steam\steamapps\common\Planetary Annihilation\bin_x64\PA.exe
    cwarner7264 and cola_colin like this.
  7. lauritser

    lauritser New Member

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    My game crashes when i preview planets or load a game in
    How do i fix it i got both launchers steam and the offical
  8. SXX

    SXX Post Master General

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    First you need to check my signature and upload your DxDiag.txt
  9. lauritser

    lauritser New Member

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    Here you go

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  10. SXX

    SXX Post Master General

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    cwarner7264 and cola_colin like this.
  11. Nabge

    Nabge New Member

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    Hi there

    I´m having the same Problem. Just downloaded the game. And after 2 Minutes of Black Screen after launching the game. PA.exe stops working. I´ve updated Drivers and checked the Firewall.

    Here is my dxdiag.

    Attached Files:

  12. SXX

    SXX Post Master General

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    Possible problem is here:
    Code:
    Language: German (Regional Setting: German)
    Make sure path to game installation directory don't contain any non-English characters.
    Nabge likes this.
  13. Nabge

    Nabge New Member

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    Thanks for your reply. Could you give me an idea how i can change the path to English?
    Last edited: January 1, 2014
  14. laetus

    laetus New Member

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    I am having a similar problem, it crashes on start up.

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  15. SXX

    SXX Post Master General

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  16. laetus

    laetus New Member

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    I updated my drivers like you said, and still it fails to launch. What else could it be?
  17. nightshade5515

    nightshade5515 New Member

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    I am having this same issue, "pa.exe has stopped working".

    Attached Files:

  18. KNight

    KNight Post Master General

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    Your Graphics Drives are from 2010, try updating those first.

    Mike
  19. nightshade5515

    nightshade5515 New Member

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    I recently wiped my comp and used a driver updating program to fix my issues, but it seems to be using outdated material. Any suggestions, Dell is garbage when it comes to support and I am having a terrible time finding the answers online.
  20. KNight

    KNight Post Master General

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    Well your Card is an ATI card, so doing a Google search for "ATI Mobility Radeon HD 560v Drivers" is likely to be a solid start.

    Mike

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