connecting to ubernet

Discussion in 'Support!' started by itsdakracken, December 18, 2013.

  1. itsdakracken

    itsdakracken New Member

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    when i launch PA all it will say is connecting to ubernet. I am using steam. I would greatly request some advice on why i will not connect.
  2. brianpurkiss

    brianpurkiss Post Master General

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    Kinda difficult to help you with so little information.

    First, verify your internet is working.

    Also, try using the non steam version.

    Are you using Mac or Linux? There's a known issue that they're working on for Mac and I'm pretty sure it applies to Linux too.
  3. ragzouken

    ragzouken New Member

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    I'm also having trouble logging in through steam (didn't try standalone) after a lot of waiting it told me my steam ticket(?) was invalid and to restart steam but that hasn't helped.

    Actually yeah logging in with ubernet credentials works just fine.
  4. proeleert

    proeleert Post Master General

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    Yep have troubles as well.
    Steam.
    Clean profile.
    No mods.
    Nothing helps.
  5. gobbygee

    gobbygee Member

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    hi,
    im having the same problem, as when its trying to initially log into ubernet on the pa front screen, it just gets stuck on the logging in sign.

    my internet is working fine, and i'm also using the steam version so i don't think i can use the non steam version.

    any idea what to do?
  6. ragzouken

    ragzouken New Member

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    Of course there's no way to cancel the initial steam log in so you have to wait for it to timeout D: (edit: okay apparently escape will do it)
    Last edited: December 18, 2013
  7. Arachnis

    Arachnis Well-Known Member

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    Same problem.

    OS: Windows 7 Ultimate 64-bit
  8. itsdakracken

    itsdakracken New Member

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    I really want to know because I was an alpha player. I payed 70 dollars for this game I can't even play now. Maybe it was because I stopped playing for a while. This is an alienware laptop mx14 r2 and using windows 7. My internet works just fine.
  9. Arachnis

    Arachnis Well-Known Member

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    Don't worry, they're probably working on it.
    And also if you really want to play right now, I found out that if you wait long enough, and it tells you that your steam-ticket is invalid, that you then can try to log in again and then it works.
  10. itsdakracken

    itsdakracken New Member

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    Thank you arachnis for your help!
  11. mkrater

    mkrater Uber Alumni

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    itsdakracken likes this.
  12. itsdakracken

    itsdakracken New Member

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    This worked! I am assuming how they become unlinked is if you change your steam name multiple times.
  13. mkrater

    mkrater Uber Alumni

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    Oh, ya know, I don't know! I'll see if I can have someone look into it.
  14. Arachnis

    Arachnis Well-Known Member

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    I didn't change my steam name, though.
    I think it might have something to do with the newest build, because this was the first time that I tried logging into it.
  15. proeleert

    proeleert Post Master General

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    Fixed it
    itsdakracken likes this.
  16. ragzouken

    ragzouken New Member

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    The page doesn't seem to think I've unlinked, and logging in again with steam doesn't seem to fix the problem.
  17. ubermaugustine

    ubermaugustine Uber Alumni

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    There have been some problems connecting to Steam today. When this happens, the game should eventually prompt you to log in with your UberNet credentials instead of with your Steam account. Please let me know if you're experiencing different behavior or if you're having trouble connecting with the non-Steam launcher.
  18. Arachnis

    Arachnis Well-Known Member

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    Seems to be fine, now.

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