Question about converting PA-Key to Steam Key

Discussion in 'Planetary Annihilation General Discussion' started by schchr, September 27, 2013.

  1. schchr

    schchr New Member

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    Hello,

    I just got an PA Key from another person (key from uberstore). How can I convert that key to a steam key? Do I need to activate it before or can the key only be converted by the real buyer?

    Thanks for your help.
  2. SXX

    SXX Post Master General

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    I'm think you can activate it and they you should see it on this page:
    https://store.uberent.com/Account/MyKeys

    Uber actually announce that everybody can convert they keys to Steam at any moment. This will be not logical if you won't able to convert key friend gifted to you. o_O

    PS: Also I can say 100% sure that I'm able to convert activated key, I think it's will work by the same way for you as well.
  3. schchr

    schchr New Member

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    There is no entry in "My Keys" after activation.
  4. SXX

    SXX Post Master General

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    That's is really strange, I'm totally sure Uber let you convert your key if you want.

    Open support ticket and include all information about your key and account:
    http://support.uberent.com/open.php
  5. schchr

    schchr New Member

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  6. neutrino

    neutrino low mass particle Uber Employee

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    There may be certain keys that aren't setup to convert correctly.
  7. neutrino

    neutrino low mass particle Uber Employee

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    Ok, here's the deal. Due to the vagaries of the system some of the keys that we manually give out or that get gifted cannot be converted to Steam without us doing some stuff over here. I won't bore you with the details but if you need this to happen email support@uberent.com and we'll get it taken care of. Make sure you include your account name.
  8. schchr

    schchr New Member

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    Is there any update about that issue?
  9. SXX

    SXX Post Master General

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    Probably you should contact Uber support about that using email neutrino posted or use ticket system:
    http://support.uberent.com/open.php
  10. mkrater

    mkrater Uber Alumni

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    Gifted keys will still need to be manually converted to Steam at this time. We are still working on a feature that will allow users to "gift" keys to other UberNet accounts where they can then convert the key to Steam themselves.
  11. dekate

    dekate Member

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    a friend of mine bought the game pretty much 20min after the latets livestream. he got it on steam.
    he asked me if there is anyway to make that key a uber.net account key, because he read about those steam-key performance problems.
    i couldnt answer him.

    so im asking if its possible to change a steam-key to a standard uber-key ?
  12. SXX

    SXX Post Master General

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    No, you can't convert Steam key. But even if your friend bought game on Steam he can download and run non-Steam version here:
    https://store.uberent.com/Download/Install?titleId=4
    dekate likes this.
  13. dekate

    dekate Member

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    thanks mate, i noticed my friend about that.
    now to wait till he sees the difference

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