Should it look like this? Mac OSX

Discussion in 'Support!' started by iamgp, October 1, 2013.

  1. iamgp

    iamgp New Member

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    My game looks really... well... bad.

    All I see is a black sphere with no terrain detail or anything really.The beige square in the second thumbnail is the only thing that resembles some terrain. Units show up fine.

    I am running it on a MacBook Pro with Mountain Lion.

    Any help, please?

    Screen Shot 2013-10-01 at 18.28.01.png Screen Shot 2013-10-01 at 18.28.21.png
  2. SXX

    SXX Post Master General

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    It's known problem with AMD video cards under OS X: FS#1990
    Developers working on solution for it.
  3. iamgp

    iamgp New Member

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    Thanks for letting me know.
  4. lapantouflemagic

    lapantouflemagic Active Member

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    i have kind of a similar issue, except I'm on windows 7. i've got an alienware with two ATI mobility radeon HD 5870 in crossfire, but it's essentially the same if i deactivate it and use only one graphic card

    when i start a game, the planet seems is part ok, part messy (pic 1 and and 2 without crossfire) and as soon as i place my commander it gets all dark and i really can't see much (pic 3) maybe i'm on the dark side, but it still feels abnormal.

    plus the 3D model of the commander or of any unit/building doesn't show up (pic 4), and i can't see metal spot most of the time (actually i just saw one only once, but i didn't try for days either)

    the water seems to be all right though =)

    [​IMG]
    [​IMG]
    [​IMG]
    [​IMG]
  5. SXX

    SXX Post Master General

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    Most likely you using outdated drivers, can you upload your DxDiag.txt?
  6. lapantouflemagic

    lapantouflemagic Active Member

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  7. Lirelent

    Lirelent New Member

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    I get picture 1 when I zoom out really quick as the odd texture games they're playing race to catch up and paint the world on the edges of the screen, it seems to catch up fairly quick though.
  8. vackillers

    vackillers Well-Known Member

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    I get the top picture error when I use slightly bigger planets, like it cant render the textures fast enough or running out of VRAM... Sli disabled of course...

    Attached Files:

  9. SXX

    SXX Post Master General

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    I doubt it's related to your textures problem, but why you still using old drivers?
    Code:
    Card name: NVIDIA GeForce GTX 560 Ti 
    Driver Date/Size: 3/15/2013 00:53:06, 17990800 bytes
    Get latest one:
    http://www.nvidia.com/object/win8-win7-winvista-64bit-327.23-whql-driver.html
  10. vackillers

    vackillers Well-Known Member

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    the new drivers turn my machine off.... and the new drivers have certain features disabled from nvidia... for some reason they've botched up a lot of the newer drivers from nvidia.. doing a copy of what radeon have done with their drivers over the past few years... quite ironic actually but thats why...

    I'll do a new thread seems its not related to OSX about my problem got screens as well
  11. lapantouflemagic

    lapantouflemagic Active Member

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    i found out how to make the dxdiag file (and what is was)

    hope this will help

    Attached Files:

  12. hahapants

    hahapants Active Member

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    Somewhat off topic, but the water looks amazing here: [​IMG]
  13. SXX

    SXX Post Master General

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    Sorry, I'm only find your post today, so I checked your DxDiag.txt and find this:
    Code:
    Card name: ATI Mobility Radeon HD 5870
    Driver Date/Size: 8/10/2010 10:51:56, 598528 bytes
    Outdated drivers cause issues you seem, so open this page to update them:
    http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx
    First try to download and run "AMD Mobility Radeon™ Driver Verification Tool". If it's give you drivers to install just use them.

    If it's say that your hardware isn't compatible you need do that:
    1. Backup important information from laptop.
    2. Download and install "Latest Beta Driver" from same page.
    Usually generic drivers don't cause any problems, but I'm recommend back backups anyway.
  14. lapantouflemagic

    lapantouflemagic Active Member

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    yay ! thank you, it works now :)

    (i hereby deduct that the windows utility or whatever that said my drivers were up to date is crappy)
    mkrater likes this.
  15. SXX

    SXX Post Master General

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    You're totally right, never use it. Prefer AMD, Intel and Nvidia websites.
  16. xanderdrax

    xanderdrax New Member

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    Yeah, I'm having crazy driver problems too. I can't get my drivers to update to anything beyond the 2011 version I have right now. How do I get it to update? The AMD website doesn't seem to offer any downloads that did anything for me.

    Attached Files:

  17. SXX

    SXX Post Master General

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    iMac have mobile card it's mean you need to install generic mobile card drivers:
    Code:
    Card name: AMD Radeon HD 6970M
    Driver Date/Size: 6/13/2011 18:34:16, 708608 bytes
    Open AMD website:
    http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx
    First try to download and run "AMD Mobility Radeon™ Driver Verification Tool". If it's give you drivers to install just use them.
    If it's say that your hardware isn't compatible you need download and install "Latest Beta Driver" from same page.
  18. xanderdrax

    xanderdrax New Member

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    Okay. I fixed it, and I'll tell you how. The AMD tool was what was telling me my drivers were up to date. But a total uninstall followed by an install worked. I now no longer have drivers from two years ago. Huzzah.

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