New update 52512: It doesn't respond!

Discussion in 'Planetary Annihilation General Discussion' started by DerpinStrategist, August 24, 2013.

  1. tarkus96

    tarkus96 New Member

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    Thank you very much it works now thak you
  2. aldress

    aldress New Member

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    I went to the link that you gave me and I downloaded it but my game is still not working.
  3. SXX

    SXX Post Master General

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    Have you installed the driver successfully and restarted?
  4. aldress

    aldress New Member

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    Yes I did, I actually updated my driver before I even checked this forum because Steam told me to do it. I tried it again to make sure and it is updated but the game is still not working, I hear the music and see the cursor and the steam icon pops up in the right hand corner but that is it. I'm also wondering if it's not just a problem with steam, is there any way to play through the uberent launcher after buying it on steam?
    Last edited: August 28, 2013
  5. SXX

    SXX Post Master General

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    Your first DxDiag clearly saying you did not updated driver before you post it here or you just get update from wrong place, e.g from notebook manufacturer website where you can never find actual GPU drivers.

    Also can you please upload new DxDiag, just to be sure that your hardware really have same problem as HD2000/3000?

    Yes, after you link your Steam and UberNet accounts (use this link to check linking) you'll able to update/run game though Uber launcher, but actually it's won't fix this particular issue because there is no differences in Steam and non-Steam versions of game.
  6. llamajuice169

    llamajuice169 New Member

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    i know how to look up my computer specs i have intell hd 3000, that does not change my comment that you should roll the update back untill the issue is resolved. if this was a free demo i would not mind but your charging people $90.00 to watch a black screen and send you computer specs to develop instead of paying game testers.
  7. aldress

    aldress New Member

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    Hmmm... I don't understand what is wrong, I looked and it still says that I have the outdated drivers even though I DID download and install it before I sent you my DxDiag and I did it again after you told me to do it, for some reason it is not accepting the new driver update I'm not sure why. I downloaded it several times and installed it as well, one time it said that there was a problem updating and to reinstall using the recommended settings which I did but it is STILL not accepting the update.
  8. SXX

    SXX Post Master General

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    Just to be sure that I'm not failed when choose drivers. Please open this link (probably it's designed for IE only, lol)
    http://www.intel.com/p/en_US/support/detect?iid=dc_iduu
    And try to check what this driver tool by Intel give you.
    Last edited: August 29, 2013
  9. SXX

    SXX Post Master General

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    This is good if you know that, but there was at least 10 people before who own notebooks with discrete AMD/Nvidia GPU, but still run game on Intel HD. So if you totally sure you don't need any help you might not upload system information.

    First I'm not dev, I'm just guy with same problems with you who trying to help others o_O

    Second you're not paid to test game, you paid to give extra money into development of good game and testing is just an option here. If you don't want to test it you might get back to game when it's released. Currently game in real alpha stage and for alpha it's extremely stable.
  10. aldress

    aldress New Member

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    I attached a screen shot saying that my drivers are current even though they are not, I checked the Intel website like you said and this is what it had to say in the image. I'm starting to get frustrated as to why my computer and the intel site thinks my drivers are current.

    Attached Files:

  11. SXX

    SXX Post Master General

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    It's not only you... Just put "intel 2827 2993 problem" in google and you'll find multiple reports about that.

    This is 15.22.57.64.2827:
    https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=21776
    This is 15.22.58.64.2993:
    https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22521
    This driver also contain some OpenGL fixes, so probably it's might be helpful to run PA.

    I can't help you, but Intel support seems to answer on mostly each question on their forums:
    http://communities.intel.com/community/tech/graphics/
    I think you need to go there, register and ask question why this driver not installable for you.
    Don't forget to put your CPU model (460M), and probably attach this Device ID:
    Code:
    Name: Intel(R) HD Graphics
    Device ID: PCI\VEN_8086&DEV_0046&SUBSYS_04571028&REV_18\3&11583659&0&10
    I'm only can recommend try clean Windows setup (e.g without DELLs OEM crap which can break driver installation), but if you cant do that you just probably need wait for next PA update. Uber will fix problem for HD 2000/3000 and probably it's will be fixed for you as well.

    Latest drivers are always useful, but really your card bellow minimal requirements anyway, so maximum new driver can do it's give you +1-3 to FPS.

    PS: Can you upload your updated DxDiag.txt?
    Also if next update fix your issue please post about that here because you only one person with such card who reported it.
    Last edited: September 1, 2013
  12. DerpinStrategist

    DerpinStrategist New Member

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    Just got the latest update (52973), and it still didn't work. Quite sad, actually. I'm just downloading another driver set, because I have the same issue with spore and Empire: Total War, and pretty much any other full-screen game.
  13. tatsujb

    tatsujb Post Master General

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    You don't listen, wait for optimisation batches on the game for intel HD 2000/3000 to be intergrated.


    seriously though, they pack as much graphical power into an iphone, you really oughta lower your expectations to that of your standarts.
  14. somebodynew

    somebodynew New Member

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    I'm new, not very tech savvy and I'm having the black screen issue with no "not responding" notification. Reading through the posts I can't tell if its been fixed or not or what I can do to fix it. Can someone tell me i haven't had the chance to play it yet all I've had is the black screen.
  15. tatsujb

    tatsujb Post Master General

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    well you need to hit start type "dxdiag" and hit enter then "save all information", on the text notepad that pops up, save to your desktop as "dxdiag.txt" and upload as an attachment to your answer.
  16. DerpinStrategist

    DerpinStrategist New Member

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    Yay for hotfixes!!! But, I still get "not responding"... Updated my drivers, and got the only previously-released driver, changed the color scheme, and restarted my PC, but the same issue. It just happens as soon as the PA window pops up, then at the top it says "(Not Responding)". Any fixes for THIS?
  17. SXX

    SXX Post Master General

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    First please upload your current DxDiag.txt, so I'm can check what driver you actually have.
    Second open directory of game and check what version "version.txt" file contains, just to be sure you really have fixed build.
  18. DerpinStrategist

    DerpinStrategist New Member

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    Here's my dxdiag.txt:
    (BTW, the version thingy says 53072).

    Attached Files:

  19. DerpinStrategist

    DerpinStrategist New Member

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    I'm sorry for being mad, I just was in a rush to get to school. :p
  20. SXX

    SXX Post Master General

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    Your driver slightly outdated:
    Code:
    Processor: Intel(R) Pentium(R) CPU B950 @ 2.10GHz (2 CPUs), ~2.1GHz
    Card name: Intel(R) HD Graphics
    Driver Date/Size: 3/8/2013 19:10:18, 12615680 bytes
    Download new one here:
    https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3319&DwnldID=23102

    And please post result here no mater if it's help you or not, because there is other person with very same hardware who have simular problem. It is important.

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