Game will not play Steam

Discussion in 'Planetary Annihilation General Discussion' started by tomimy, June 15, 2013.

  1. tomimy

    tomimy New Member

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    When I click play in steam nothing happens. It is a 64 bit operating system. Any ideas?
  2. carryableyarn

    carryableyarn Active Member

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    What are your specs?
    Also, try going through your common files and find the executable, try running it as an administrator.

    Otherwise verify cache.
  3. tomimy

    tomimy New Member

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    It states d3dx9_43.dll is missing from your computer when i run from common files. Tried reinstalling to no avail.

    running windows 7 64 bit
    4 gig ram
    intel core2 quad cpu q8200
  4. smallcpu

    smallcpu Active Member

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    Try reinstalling directx then.

    (Not just update it, delete it and redownload it from microsoft.)
  5. SXX

    SXX Post Master General

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    Please consider to read this thread:
    viewtopic.php?f=71&t=47593
    There is some strange issue with DirectX 9 on some Windows installations. You need to purge DirectX version already installed and then re-install it.

    Also please run DxDiag tool, press "Save All Information" button and upload your DxDiag.txt as attachment on forums.
    Last edited: June 16, 2013
  6. robotlegs

    robotlegs New Member

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    I am having the same issue. Tried clicking the link above but it says i don't have access to those forums.
  7. carryableyarn

    carryableyarn Active Member

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    Here
    It's in the Alpha thread, guess steam users aren't able to link forum accounts yet
  8. SXX

    SXX Post Master General

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    Account's is automatically linked.
    He is probably can't link it because game not working. ;)
  9. robotlegs

    robotlegs New Member

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    reinstalled direct x as well as reinstalled all the latest drivers. as mentioned in the post above. still i click and nothing.
  10. SXX

    SXX Post Master General

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    Please upload your DxDiag.txt here as I mentioned here:
    viewtopic.php?p=745678#p745678

    Please try to run PA.exe directly and then post here what error you get, or post screenshot with error.

    PS:
    If you bought game on Steam please link your UberEnt account to Steam account here:
    https://uberent.com/user/linksteam
    That will allow you to access non-public subforums.
  11. robotlegs

    robotlegs New Member

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    Linked my account to steam but still can't access the link. I replaced the d3dx9_43.dll file in my system 32 folder now i am getting a 0xc000007b error.
  12. SXX

    SXX Post Master General

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    Please consider to upload your DxDiag.

    Also check these links:
    http://pa.lennardf1989.com/Tracker/inde ... task_id=38
    http://pa.lennardf1989.com/Tracker/inde ... ask_id=883
    According to last post on this bug report comments:
    http://pa.lennardf1989.com/Tracker/inde ... sk_id=1148
    You might fix your problem if you run "regsvr32 d3dx9_43.dll" in cmd.

    PS: This DirectX issue isn't related to game really, it's Windows issue.
  13. robotlegs

    robotlegs New Member

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    I was thinking this.

    I ran the line in cmd and it said that the dll i had wasn't supported by my os. I have win 7 64bit

    also i don't know what a dxdiag is
  14. SXX

    SXX Post Master General

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    Yep if you check google/youtube you will see there is many people with this problem with many games. For me I just make clean installation of Windows 7 SP1, install drivers from AMD website and game just works.

    But other people who have same problem removed DirectX 9 completely and then installed it without web-installer. It's works for them.

    DxDiag description is here:
    http://support.microsoft.com/kb/190900

    If you post your log file I and developers might see if there something wrong with your system configurations

    PS: If you linked your UberNet account with Steam where you already got PA and you don't get access to forums you need contact Uber support. Support email is: info@uberent.com
  15. stavrosf

    stavrosf New Member

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    I have the exact same problem and didnt got an answer yet...should i upload my dxdiag too?I mean i have this game for 5 days and i still have not played it...
  16. SXX

    SXX Post Master General

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    What issue? d3dx9_43.dll one?
    DxDiag just give more information about your system, so developers might track what's system configuration's meet this issue most.
    But it's not an game or developers fault. It's Windows problem which actual for many other games.

    Try this instruction:
    http://pcsupport.about.com/od/fixthepro ... dx9dll.htm
  17. stavrosf

    stavrosf New Member

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    When i press play on steam nothing happens and when i execute the pa.exe it gives me an 0xc000007b error

    Attached Files:

  18. jfliengme

    jfliengme New Member

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    Same for me :(
    win8 64

    Attached Files:

  19. SXX

    SXX Post Master General

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    Please explain/screenshot what error do get.
    Is it directx files error? or just random crash?
  20. jfliengme

    jfliengme New Member

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