Question about how long should it take to open a game?

Discussion in 'Support!' started by spardaknight, June 8, 2013.

  1. spardaknight

    spardaknight New Member

    Messages:
    10
    Likes Received:
    0
    Yeah ive been waiting for about 5min now and all it says is starting game..... how long should it take to get past this point usualy?
  2. Oblob

    Oblob New Member

    Messages:
    12
    Likes Received:
    0
    i get the same problem but when i eventually get into the game, the com has already been placed and i cant select it and build any units.

    Edit: when i finally load into the game after 5 or so mins of waiting this is what it looks like
    [​IMG]
    Last edited: June 8, 2013
  3. SXX

    SXX Post Master General

    Messages:
    6,896
    Likes Received:
    1,812
    At this moment everybody get their keys so servers overloaded. You need to wait for some time before Uber run more servers.
  4. spardaknight

    spardaknight New Member

    Messages:
    10
    Likes Received:
    0
    well see now the game finnaly loads now but when i go in, it says to place my commander, and once i do, i cant do anything ( i know you have to wait till eveyone places their commander) but i ask ppl in the game and they say that they are already playing. Plz help because i have done 3 games so far all with this same result.
  5. Oblob

    Oblob New Member

    Messages:
    12
    Likes Received:
    0
    exact same problem i get
  6. GreenBag

    GreenBag Active Member

    Messages:
    433
    Likes Received:
    49
    Alpha is alpha it's a point of keep trying and report it as a bug or find the same report and vote for it's attention would be good advice.
  7. bgolus

    bgolus Uber Alumni

    Messages:
    1,481
    Likes Received:
    2,299
    While the planet is currently the same every time you play, it is still going through the process of dynamically generating it every time. The game client receives the planet spec from the server and then the client builds it.

    Right now this can still be very slow, especially on old computers.

    There is currently a two minute time out on selecting a landing zone for your commander. If your client takes longer than that to finish building the planet it will auto select a region.

    However, there's an issue right now that long delays like that can cause the client to get out of sync with the server so you may be watching the game several minutes behind where the game actually is.
    Try pressing the END key once you get in game, that will sync the client time back up with the server. You should have full control over your commander again after that. Technically you probably had full control before that too, but since you were viewing the past you had no way of knowing.


    For those waiting several minutes to start a game, please post your system information.
  8. ooshr32

    ooshr32 Active Member

    Messages:
    749
    Likes Received:
    141
    What you describe is pretty much exactly what happens on both my rigs.

    PC:
    i5-750@3.3Ghz
    4GB RAM
    HD5770

    Laptop:
    i7-3610QM
    8GB RAM
    HD4000 & GT650M (Optimus)
  9. king23sun

    king23sun New Member

    Messages:
    3
    Likes Received:
    0
    I get long load times too
    My specs:

    CPU: AMD Phenom II x6 1090T (3.2GHz)
    GPU: HD 5870
    RAM : 16GB

    Sometimes takes 5 - 15 min to load
  10. spardaknight

    spardaknight New Member

    Messages:
    10
    Likes Received:
    0
    im still having this problem with 5-10 min loads as well

    i7 3630qm 2.4gz
    16 gigs of ram
    video card gtx 670m
  11. spardaknight

    spardaknight New Member

    Messages:
    10
    Likes Received:
    0
    btw windows 8 forgot to mention that
  12. spardaknight

    spardaknight New Member

    Messages:
    10
    Likes Received:
    0
  13. spardaknight

    spardaknight New Member

    Messages:
    10
    Likes Received:
    0
    now PA wont load at all it just stays stuck at creating game for damn near 20min, and never does anything, i even tryed closing it and using the reconnect function with no luck, just says login accepted.

    specs

    i7 3630qm 2.4ghz
    16 gigs of ram
    gtx 670m
    windows 8
  14. sur5or

    sur5or New Member

    Messages:
    1
    Likes Received:
    0
    I get the same problem, and I've found the only way to actually play the game is to restart after starting the match and then reconnect.
  15. ooshr32

    ooshr32 Active Member

    Messages:
    749
    Likes Received:
    141
    This has gotten worse in v49303.
    Currently sitting at 11 mins and counting...

    Also I notice my systems is far from being taxed, CPU (i5-750@3.3Ghz) hasn't got higher than 9% and memory usage is only ~125Mb, is this normal during loading?

    In the past it did that for a little while then CPU utilisation, and esp. memory, would rocket up shortly prior to the game getting going.
  16. neutrino

    neutrino low mass particle Uber Employee

    Messages:
    3,123
    Likes Received:
    2,687
    What is your network connection like? Maybe it's still downloading the planet data?
  17. ooshr32

    ooshr32 Active Member

    Messages:
    749
    Likes Received:
    141
    I'm on WiMax, so it fluctuates, 3Mbit/s tends to be the minimum.
    I'll run a speed test next time to check.

    Thing is it has never taken this long to load in the past.
    Incidentally I gave up after 15mins.

    Short-term, is there any debug commands I could run to show download progress?
    Longer-term, I'm sure it's already on your (long) list, but something in UI would be good idea.
  18. bgolus

    bgolus Uber Alumni

    Messages:
    1,481
    Likes Received:
    2,299
    You can press ~ and look at the log (you'll have to scroll it down with the scroll bar) and see if it shows something interesting.
  19. ooshr32

    ooshr32 Active Member

    Messages:
    749
    Likes Received:
    141
    After changing my region to "Australia" in v49455, not seen that option before, I got a game up and running in 45s. :)

    I then tried it with US Central again and was back to waiting 5+ mins before I gave up.

    My ISP's speed test had me at 2Mbit/s to them and I'd been downloading the client update at ~100KB/s from you immediately prior.
  20. Timevans999

    Timevans999 Active Member

    Messages:
    518
    Likes Received:
    44
    add hard drive and recently checked internet speed

Share This Page