I had two to say, but one is in the sticky, the other is during a match, I have had a bug where I can not hack anything. It always shows X as dulled out and even when the bar is full it isn't doing anything. When this happens I have to switch classes because upgrading or dying will not fix it.
I had a similar problem to this once or twice, which prevented me from hacking or healing my firebase..but i solved it by slightly relocating it and it worked fine :/ is it on all turrets or ur trusty firebase turret?
Sadly it's on everything, I can heal things still, but not hack em. Glad to hear you had a fix to your problem.
Does this happen regularly or was it just once or twice? If it's happened alot I'm surprised it hasn't happened to me, as support is one of my main pros :/
I have had it happen probably 10 times and I have been playing only support class since the game came out. A few games of over 40 kills with less than 5 deaths made me love it