launcher just shows a violet screen.

Discussion in 'Support!' started by butterbits, May 10, 2020.

  1. butterbits

    butterbits New Member

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    I stopped playing for a long time, and I bought PA before it was released on steam. the wizard runs successfully, but when I run the launcher it opens a violet screen of the same size as it was when it worked. things I have already tried: re-running the wizard, uninstalling and re-running the wizard, and clicking on the the window to see if it has any buttons (it doesn't)
  2. lulamae

    lulamae Planetary Moderator

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    What is your GPU & OS?
  3. specialelite

    specialelite New Member

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    I currently have the exact same issue.
    My OS is win 10
    my GPU: NVIDIA GeForce RTX 3070 (Laptop GPU)
    CPU: AMD Ryzen 7 5800H
  4. lulamae

    lulamae Planetary Moderator

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    On my older laptop I have to direct the game to use the integrated GPU to get around the purple screen. This allows me to verify game files to get the latest build. To run using the dedicated GPU I launch PA.exe directly and log in from the main menu.

    The support team is no longer supporting the PA Launcher. If you wish to convert your game to Steam:

    How do I link my Steam account to my PA account?
    https://support.planetaryannihilation.com/kb/faq.php?id=63

    How do I convert my game key into a Steam key?
    https://support.planetaryannihilation.com/kb/faq.php?id=60

    I own classic Planetary Annihilation outside of Steam. How do I upgrade to TITANS?
    https://support.planetaryannihilation.com/kb/faq.php?id=237
  5. specialelite

    specialelite New Member

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    I'm going to try this out this evening, many thanks!

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