PA fails to launch galactic battles

Discussion in 'Support!' started by Tsunamisan, September 29, 2018.

  1. Tsunamisan

    Tsunamisan New Member

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    I open the game go to galactic battles then i sen the starmap. Select go to battle and i get this. or sometime it just sits on the spinny icon and doesn't say anything. I never had a problem except recently when i came back to play again after a long time. Where as before i could play just fine on the same system configuration.

    https://steamcommunity.com/sharedfiles/filedetails/?id=1526094118

    Attached Files:

  2. lulamae

    lulamae Planetary Moderator

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    Please also post the client file from the "log" folder. It should be in the format PA-YYYY-MM-DD_HHMMSS.txt
  3. lulamae

    lulamae Planetary Moderator

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    Verify your game files to make sure you have the latest build.
  4. Tsunamisan

    Tsunamisan New Member

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    I just re downloaded the whole game to be sure that i am current. I did verify but sometime it misses stuff. I think this is the right file.

    Attached Files:

  5. Tsunamisan

    Tsunamisan New Member

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    Ahh i think i found the Culprit. IObit Anti-malware Ransomware guard. needs to have all the files set to allow or its just hangs i guess. but that does seam to be the issue.
    cdrkf likes this.
  6. lulamae

    lulamae Planetary Moderator

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    Thanks for the follow up. Play well!

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