World Simulation went away Error

Discussion in 'Support!' started by arawasu, February 16, 2018.

  1. arawasu

    arawasu New Member

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    Dear All

    Play mode AI Skirmish. As soon as start choosing drop location point "World Simulation went away" error always occured. Cannot event start. I attached log

    Please help

    Best regards

    Attached Files:

  2. mikeyh

    mikeyh Post Master General

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    Will also need a full dxdiag and client logs.
  3. arawasu

    arawasu New Member

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    Dear All

    Please find attached log and dxdiag
    Is that the client logs?

    Best regards

    Attached Files:

  4. mikeyh

    mikeyh Post Master General

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    The server log shows a crash. Can you please zip and upload any crash dmp files from:
    • C:\Users\hotaru\AppData\Local\Temp\
    The PA client log shows what looks like two local server crashes and then two public Uber server games with what looks like corruption issues:

    Code:
    [21:44:49.735] ERROR [JS/game] :22: Uncaught SyntaxError: Unexpected token ,
    [21:44:50.813] ERROR [JS/game] bundle://boot/boot.js:2: Uncaught ReferenceError: gEngineParams is not defined
    [21:44:50.813] ERROR [JS/game] coui://ui/main/shared/js/commander_utility.js:4: Uncaught ReferenceError: ko is not defined
    [21:44:50.813] ERROR [JS/game] coui://ui/main/shared/js/playfab.js:2: Uncaught ReferenceError: ko is not defined
    [21:44:50.813] ERROR [JS/game] coui://ui/main/game/new_game/new_game.js:3: Uncaught ReferenceError: $ is not defined
    Start by clearing your download cache and verifying files:
    There are also a lot of reconnecting errors so check firewall / antivirus and:
    Try testing with your firewall / antivirus temporarily disabled.

    Then backup and remove the following:
    • client logs (starting with PA-yyyy-mm-dd_hhmmss.txt)
    • server logs (starting with server-yyyy-mm-dd_hhmmss.txt)
    • crash dmp files in C:\Users\hotaru\AppData\Local\Temp\
    With a clean environment please upload new logs and any crash dmp files showing a versus AI game on Forge.

    You may also want try disabling the steam overlay and windows compatibility options:
    Last thing to try is a DDU clean install of your nvdia driver:
    There seems to be a lot of issues recently with older cards and bad driver installs.
  5. arawasu

    arawasu New Member

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    Old thread but problem still occured

    The problem still occuring on single player mode, in case there is fresh idea to fix this problem.
    In case using multiplayer mode it can run without problem.

    I attached new log data for reference

    Best regards

    Attached Files:

  6. mikeyh

    mikeyh Post Master General

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    Please zip and upload any crash dmp files from:
    • C:\Users\hotaru\AppData\Local\Temp\

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