When reporting issues it really helps if you can provide info from the PA logs. The log directory can be found in your Planetary Annihilation directory (see below). If you have an issue with a specific game hosted on the PlayFab servers then please include the game Lobby ID from the logs. It also really helps if you can confirm issues without mods (see below). For windows reports please include your dxdiag report: http://windows.microsoft.com/en-us/windows-10/open-and-run-dxdiagexe Game Lobby IDs Look for lobbyId and lobby_id in logs. Hard Crash Links These are automatically uploaded and logged as: INFO Crash uploaded, link developer to http://crashes.uberent.com/... Windows PA Directory The default location is usually in your local app data directory. Paste the full path into the address bar of an explorer window: %LOCALAPPDATA%\Uber Entertainment\Planetary Annihilation OS X PA Directory The default location is usually in your local library folder: /Users/YOURUSERNAME/Library/Application Support/Uber Entertainment/Planetary Annihilation ~/Library/Application Support/Uber Entertainment/Planetary Annihilation (command line) Your user library folder is hidden by default and can be accessed via: Finder > option key + Go menu > Library: https://support.apple.com/kb/PH18928 Linux PA Directory The default location is usually in your home directory: ~/.local/Uber Entertainment/Planetary Annihilation/ Disabling Mods (--nomods) You can launch PA with all mods disabled via the --nomods command line option using one of the following: Steam: right click on game > properties > set launch options Uber Launcher: click on name > build options > additional command-line options Incompatible Windows Software Check this list: https://wiki.palobby.com/wiki/Windows_Incompatible_Software
BSOD means hardware trouble (or severe driver trouble). This thread is only for explaining how to get log files though, so could you make a new thread on this Support forum instead of posting here where it might be missed? Include the error you get in the BSOD and also post a DxDiag.txt in there.
I am also having crash problems game opens up to a white screen doesn't go to full just windowed then almost instantly crashes never gets past this white screen. This is for Base PA and Titans and i have Re-Downloaded twice and Verified Twice as its on steam.
Try turning off HDR. This thread is only for explaining how to get log files though, so if the crashing continues could you make a new thread on this Support forum instead of posting here where it might be missed? Also post the logs in there.
Ah, right, sorry. It's under Settings -> Graphics in PA. It's an effect that is supposed to make PA look prettier, but sometimes it fails on certain graphics cards and just creates a white screen.
Well um my problem is PA crashed on luanch Titans and PA i can't actually get into my game at all... it just immediately white screens both PA and Titans
I went into my Local content files threw steam and if i press on the PA launcher in the local files it open but not on steam so maybe its a steam problem and not a PA problem?
Added windows incompatible software link to: https://wiki.palobby.com/wiki/Windows_Incompatible_Software
Extreme lag. right from the beginning. I don't even have any units or building built and it's super slow
when i lauch my game i can go into the starting screen , but the moment the laoding playfab dissepears my game crashes and i dont get a error number .i have looked for nswers over 4 hours please help me
