Pa.exe crashes instantly at startup

Discussion in 'Support!' started by cpirate, December 17, 2015.

  1. cpirate

    cpirate New Member

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    I've finally got a new computer that can play PA, but I can't get the game to start. It creates a white window, then crashes immediately at startup.

    After checking some of the other threads here and on Steam, I've tried the following:
    * Checking for any incompatible software.
    * Updating to the latest graphics drivers from Intel.
    * Disabling the Steam overlay.
    * Running the non-Steam version.
    * Doing a clean boot of Windows.
    * Running in Windows 8.1 compatibility mode.

    None of those made any difference.

    Relevant hardware details:
    * Windows 10
    * Intel i5-6500
    * Integrated Intel HD530 graphics
    * 16 GB of RAM

    I've attached the dxdiag.exe output and the latest crash log. Does anyone have any other suggestions for things to try?

    Attached Files:

  2. DeathByDenim

    DeathByDenim Post Master General

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    You should try downloading the newer stable drivers, which you can get here: https://downloadcenter.intel.com/download/25484/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-
  3. cpirate

    cpirate New Member

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    I thought I already had that version, but I reinstalled it just to be sure and it still crashes right away. Attaching the new log file just for completeness.

    Attached Files:

  4. DeathByDenim

    DeathByDenim Post Master General

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    Oh, you are right. American dates still confuse me. 1 October, not 10 January. Sorry about that.
    The PA logs you posted contain crash reports showing that PA is crashing when it tries to compile the shaders. The crash appears to happen inside the graphics drivers themselves though.

    It's hard to tell which shader is causing the crash though. The shaders live in "<PA Install Dir>/media/shaders/" and you crash either on one in post.json or in content.json.

    @bgolus : Since you may know something about those shaders, I was wondering if you might have any idea. Is this something caused by PA or the driver?
  5. cpirate

    cpirate New Member

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    I got it to start: I had to remove the "HdrCompose" shader from media/shaders/post.json. However, while the UI works, starting a game or editing a system displays a mostly-black screen (I see some green dots on some worlds, and can rotate them around, but that's it). Progress, at least.

    For reference, the entry I removed was:

    {
    "name": "HdrCompose",
    "vertex": "quad_color_uv.vs",
    "pixel": "post_hdr_compose.fs",
    "wrap": [
    {
    "texture": "PostSourceTexture",
    "u": "clamp",
    "v": "clamp",
    "w": "clamp"
    }
    ],
    "depth": {
    "write": false,
    "read": false,
    "compare": "less"
    }
    }
  6. cpirate

    cpirate New Member

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    Setting the graphics quality to low fixes the black screen issue, I can actually play the game now! A shame it doesn't look so hot, but it's better than nothing at this point.
  7. wondible

    wondible Post Master General

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    Judging from the shader you removed, perhaps you only need to disable the HDR option?
    DeathByDenim likes this.
  8. cpirate

    cpirate New Member

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    Good call, that works. Thanks!
    DeathByDenim and cdrkf like this.

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