Crash on game start or full screen.

Discussion in 'Support!' started by imperatorurist, September 22, 2015.

  1. imperatorurist

    imperatorurist Member

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    Playing the game causes my game to crash when I play at fullscreen at 6048 x 1080.
  2. Clopse

    Clopse Post Master General

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    Can you post your dxdiag. Have you tried using a different resolution? If windows 10 check your text size, Iirc you need to bring it down to 100%.
  3. imperatorurist

    imperatorurist Member

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    Windows 7, was working fine before one of these past two updates. Running in window works.
    Game doesn't use resolution apart from desktop.

    Attached Files:

  4. DeathByDenim

    DeathByDenim Post Master General

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    Your virtual memory is a bit on the low side which can cause crashes. I realize you are running really low on disk space, but can you try increasing it to at least 14GB or so?
    Instructions are here: http://windows.microsoft.com/en-us/windows/change-virtual-memory-size#1TC=windows-7
  5. imperatorurist

    imperatorurist Member

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    None of that has really been an issue before one of the patches 12 days. Always had very low diskspace.
  6. Clopse

    Clopse Post Master General

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    Have you tried running the game with all mods turned off?
  7. Alpha2546

    Alpha2546 Post Master General

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    Multiple people having these issues too. Going to test stuff without mods.
  8. Alpha2546

    Alpha2546 Post Master General

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    Looks like there are some connection issues from eu to aus for sure. Didnt got any data along with 2 other people. Violet however had the game running all along. didnt had an issue with the loading screen when i turned off the mods

    Attached Files:

  9. Alpha2546

    Alpha2546 Post Master General

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    Another issue is that the game gets stuck on splash screen when player crashes or disconnects (when you start a game and you see the commanders on the big screen).
  10. imperatorurist

    imperatorurist Member

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    Seems to work are clearing some space.
  11. imperatorurist

    imperatorurist Member

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    swaping between fullscreen to window then back to fullscreen caused a crash.
  12. DeathByDenim

    DeathByDenim Post Master General

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    I'm not sure if that means that you tried the virtual memory thing or not. :)

    Can you also post a PA log from that crash? Those logs are located here:
    Code:
    %LOCALAPPDATA%\Uber Entertainment\Planetary Annihilation\log
    (Just copy-paste that in the address bar of Explorer)
  13. imperatorurist

    imperatorurist Member

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    Heres the logs.

    Attached Files:

    • log.zip
      File size:
      56.7 KB
      Views:
      5
  14. imperatorurist

    imperatorurist Member

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    Seems Coherent ui caused the crash... Might be the leading cause of issues in the game.
  15. DeathByDenim

    DeathByDenim Post Master General

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    Thanks. And oh dear. It's the parsley error again... See here: http://support.uberent.com/kb/faq.php?id=24

    And since you've already did all of the suggested steps in there, it seems like you've stumbled upon a bug that Uber needs to fix.
  16. mkrater

    mkrater Uber Alumni

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    I'll have the logs reviewed. Thank you for posting them! :)
    DeathByDenim likes this.

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