Kickstarter Rewards Still Shipping?

Discussion in 'Support!' started by swiftpaw22, August 29, 2015.

  1. swiftpaw22

    swiftpaw22 New Member

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    Me and a friend are still waiting for ours.

    Do you get a notice when your rewards have been shipped to you?

    Is there a better way to check on status?

    Thanks! :D
    cdrkf likes this.
  2. cdrkf

    cdrkf Post Master General

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    As far as I'm aware they are still in the process of shipping (there were 44,000 backers, about half of which had physical rewards *and* so did quite a few who purchased from Uber directly so they have quite a few to send out!).

    Edit: if you need an update you can email support@uberent.com, although they're pretty busy atm due to issues in relation to Titans I think (fun and games with keys etc).
  3. swiftpaw22

    swiftpaw22 New Member

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    Cool, thanks for the info!

    I'll check back in a month or so, I just wish there was an easier way to keep track since there can be issues sometimes with package deliveries where I live.
  4. cdrkf

    cdrkf Post Master General

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    yeah, I'll ping @mkrater for you (although they won't be in the office again until Monday now).
    cptconundrum likes this.
  5. mkrater

    mkrater Uber Alumni

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    Go ahead and send us a message and we can request a status update from PMC Fulfillment to find out where it is. They are still shipping rewards, so it may be the case it just hasn't been shipped yet. But if you send us an email, we can check to make sure. :)
    cdrkf likes this.

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