Backed PA through paypall back in the day and do not have Titans in my steam list.

Discussion in 'Support!' started by brambuts, August 19, 2015.

  1. brambuts

    brambuts New Member

    Messages:
    10
    Likes Received:
    0
    I backed PA during the kickstarter back in 2012 and have played and enjoyed PA. Now titans is released and i do not have it in my steam list, does it appear automatically or do i need to receive a key? Where can i find the key?
  2. cwarner7264

    cwarner7264 Moderator Alumni

    Messages:
    4,460
    Likes Received:
    5,390
    Things to do:

    Fire up PA and check your armory, is it listed there?

    Go to http://store.uberent.com and check your keys - is there one listed there?
  3. brambuts

    brambuts New Member

    Messages:
    10
    Likes Received:
    0
    bought the double key bundle and used one myself and gave another to a friend.

    I see 2 keys for Planetary Annihilation. Nothing about Titans.

    (PA is still updating with my slow *** internet)

    Will just reply to this thread instead.

    Attached Files:

  4. brambuts

    brambuts New Member

    Messages:
    10
    Likes Received:
    0
    Fired PA up, i got a message that i received TITANS as i was an early backer. Clicked the button to quit and instal it. Still it doesnt appear in the steam store now (restarted steam aswell).

    When i go to Armory and click on PA:TITANS there is only the button: 'Add to Cart'.

    Any idea what i can do?
  5. cwarner7264

    cwarner7264 Moderator Alumni

    Messages:
    4,460
    Likes Received:
    5,390
    Could you take screenshots? Would be really helpful with troubleshooting :)
  6. brambuts

    brambuts New Member

    Messages:
    10
    Likes Received:
    0
    I didnt make a screenshot of the message, and it seems to be a 1 time message.

    This is what i see in the armory.

    Attached Files:

  7. brambuts

    brambuts New Member

    Messages:
    10
    Likes Received:
    0
    oh and proof for being a kickstarter backer:

    Attached Files:

  8. cwarner7264

    cwarner7264 Moderator Alumni

    Messages:
    4,460
    Likes Received:
    5,390
    What happens if you add it to cart?
  9. brambuts

    brambuts New Member

    Messages:
    10
    Likes Received:
    0
    Get the steam window where i can buy it for 12 euro's.

    Attached Files:

  10. cwarner7264

    cwarner7264 Moderator Alumni

    Messages:
    4,460
    Likes Received:
    5,390
    I see. Are you sure you don't have PA:TITANS as an extra game in your Steam Library? Do you have uninstalled games hidden by default, maybe?
  11. brambuts

    brambuts New Member

    Messages:
    10
    Likes Received:
    0
    100% sure its not there. Uninstalled games are all shown.

    Attached Files:

  12. lerun

    lerun Member

    Messages:
    32
    Likes Received:
    8
    Think you need to contact support to get them to add Titan Steam key to your account.
    cwarner7264 likes this.
  13. cwarner7264

    cwarner7264 Moderator Alumni

    Messages:
    4,460
    Likes Received:
    5,390
    Yep, this looks like one for support. Please be patient with them though, they have support tickets out the you-know-what at this moment in time.
  14. brambuts

    brambuts New Member

    Messages:
    10
    Likes Received:
    0
    Ticket allready submitted, ty for the help anyway!

Share This Page