Game Not Starting Correctly

Discussion in 'Mac and Linux' started by Paddatrapper, June 16, 2015.

  1. Paddatrapper

    Paddatrapper New Member

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    I have recently bought PA off the Steam store, but running it results in a blank screen (only get audio and cursor) and the error: "ERROR Planetary Annihilation: Fatal error 'parsley': User interface acceleration crashed. Please make sure you have the latest graphics drivers for your system." (from the STDOUT log).

    I am running Arch Linux (x64) on Kernel 4.0.4-1-ARCH
    4GB RAM
    Integrated Intel graphics on the i5-4400U

    I have installed the mesa and mesa-libgl drivers for both x64 and 32 bit.

    Package verification in Steam showed no errors.

    I emailed support and they told me to post here.
  2. SXX

    SXX Post Master General

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    Let's say fair 4GB RAM is not enough to play PA on integrated graphics. Though black screen issue isn't caused by that.

    Several things you need to do:
    1. Make sure Steam runtime is enabled, I pretty much sure it's may be disabled on Arch by default.
    2. Upload your game logs from this directory:
      Code:
      ~/.local/Uber Entertainment/Planetary Annihilation/log/
    3. Try to run non-Steam version:
    And of course you may also try to run PA from console this way:
    Code:
    ~/.steam/ubuntu12_32/steam-runtime/run.sh ~/.steam/steam/SteamApps/common/Planetary\ Annihilation/PA
    So you can grab full output if needed.
  3. Paddatrapper

    Paddatrapper New Member

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    Thanks for your suggestions:
    1. STEAM_RUNTIME is enabled
    2. I've attached the logs
    3. Also attached is the output of running the non-steam version (non-steam-log.txt)

    Attached Files:

  4. DeathByDenim

    DeathByDenim Post Master General

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    Can you try running it with the command-line parameter "--software-ui"?
  5. Paddatrapper

    Paddatrapper New Member

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    This worked. Thanks a lot!
  6. SXX

    SXX Post Master General

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    Now I wonder what break Intel+Coherent compatibility on Arch. :(
    On Ubuntu even with latest Mesa it's works well.
  7. Paddatrapper

    Paddatrapper New Member

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    I have no idea, but I'm willing to try help fix it if needed.

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