PA.exe has stopped working

Discussion in 'Support!' started by martinschrist, April 23, 2015.

  1. martinschrist

    martinschrist New Member

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    So i got a lot of random crashes when playing PA. I've used Visual studio to see why it happens and i get this error: "Unhandled exception at 0x00007FFA0F9462EF (fmodex64.dll) in PA.exe: 0xC0000005: Access violation reading location 0x0000000000000030."

    Can any of you please help me with this? why does it happen?
  2. DeathByDenim

    DeathByDenim Post Master General

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    Could you upload a DxDiag.txt? fmodex64.dll is the library that handles sound. The DxDiag.txt will help to see what may be causing those crashes.

    (To make one, press <WinKey>+R, type "dxdiag", and press "Save All Information...". Upload the resulting file here by using the Upload a File button here on this forum.)
  3. martinschrist

    martinschrist New Member

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    Here you go! :)

    Attached Files:

  4. DeathByDenim

    DeathByDenim Post Master General

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    There are newer graphics drivers available for you graphics card. You can download them here:
    http://support.amd.com/en-us/download/desktop?os=Windows 8.1 - 64

    I'm not sure if that will fix the crashes as the dll you reported is for audio, but I'm suggesting it anyway since many of the PA crashes are caused by bugs in graphics drivers.

    Another thing you may try as a test is to unplug you USB headset. Can you still make PA crash in the same way when you do that?
  5. martinschrist

    martinschrist New Member

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    Sadly that is not the issue. Since i already tried that and i do have the latest driver:

    Latest Display Driver ver. 14.501.1003
    My Driver version(as stated in the DxDiag): Driver Version: 14.502.1014.0 (this is a Beta driver, which i downloadet to see if that would help anything, but it didn't)

    i'll try to unplug my headset to see if that helps
  6. DeathByDenim

    DeathByDenim Post Master General

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    Oh, oops. I totally forgot we are living in 2015 already, so I misread the driver date. Sorry about that.
  7. mkrater

    mkrater Uber Alumni

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  8. martinschrist

    martinschrist New Member

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    I tried updating all my drivers and made sure i had installed the things you listed, and somehow i get this error now: Unhandled exception at 0x0000000057ADABB8 (atio6axx.dll) in PA.exe: 0xC0000005: Access violation reading location 0x0000000000000010.

    so many crashes :eek:
  9. DeathByDenim

    DeathByDenim Post Master General

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    Well at least that shifted the crashes to the graphics drivers. So I guess the question is if that fixed the fmod dll crash or if it introduced a new one in the ati dll...

    Three ideas as to what you can try. First, could you try scanning your systems files with sfc? See https://support.microsoft.com/en-ca/kb/929833
    You may need to reboot after that to see if it fixes things.

    And another idea is to roll back to the latest stable AMD drivers rather than the beta ones. The best way to do so is to uninstall the current AMD drivers completely.

    Finally, there is some software that can cause crashes in PA. See the list here:
    http://steamcommunity.com/app/233250/discussions/2/558751813508748383/
    mkrater likes this.
  10. martinschrist

    martinschrist New Member

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    I have tried to completely uninstall my AMD drivers and then reinstall the latest stable driver.

    No crashes so far! i hope it was a permanent fix.

    Thank you for your help so far :D
    DeathByDenim likes this.

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