xmpp servers out of sync again

Discussion in 'Support!' started by mikeyh, March 26, 2015.

  1. mikeyh

    mikeyh Post Master General

    Messages:
    1,869
    Likes Received:
    1,509
    There have been issues with the xmpp servers over the last two days where depending on which IP address resolves you may end up in a ghost room on one of the servers.

    The working server seems to be: 54.176.140.127

    The ghost server is: 54.215.72.167
    Alpha2546 and Quitch like this.
  2. cola_colin

    cola_colin Moderator Alumni

    Messages:
    12,074
    Likes Received:
    16,221
    I guess @jables will have to contact playfab about this again
    warrenkc likes this.
  3. Quitch

    Quitch Post Master General

    Messages:
    5,885
    Likes Received:
    6,045
  4. jables

    jables Uber Employee

    Messages:
    812
    Likes Received:
    5,537
    playfab is fixing it now. Thanks for letting us know!
  5. mikeyh

    mikeyh Post Master General

    Messages:
    1,869
    Likes Received:
    1,509
    Thanks.

    It seems to drop all the connections then reset the room (no chat history).

    Server restart?
  6. mikeyh

    mikeyh Post Master General

    Messages:
    1,869
    Likes Received:
    1,509
    @jables are we having problems with the xmpp servers again?
  7. mkrater

    mkrater Uber Alumni

    Messages:
    1,349
    Likes Received:
    1,830
    I know they were being worked on today, but it should be ok now. What kind of issues are you noticing?
    warrenkc likes this.
  8. mikeyh

    mikeyh Post Master General

    Messages:
    1,869
    Likes Received:
    1,509
    In PA friends not visible including all 3 of my test accounts.

    palobby.com dropped all connections and chat history was cleared.
  9. cola_colin

    cola_colin Moderator Alumni

    Messages:
    12,074
    Likes Received:
    16,221
    I can join the chat again and it looks fine. A few hours ago nothing worked at all.
    warrenkc likes this.
  10. mikeyh

    mikeyh Post Master General

    Messages:
    1,869
    Likes Received:
    1,509
    It's been reset a couple of times.

    @mkrater can they please fix the server times so they are accurate and not in the future.
  11. cola_colin

    cola_colin Moderator Alumni

    Messages:
    12,074
    Likes Received:
    16,221
    It seems the channel config on our channel was lost and a random person, probably because they joined first, became channel owner.
    @noskin You won the lottery! If you see me in chat please contact me I'd like to add some people as mods/admins again and as it stands nobody but you can do that.
    EDIT: Hmmm seems the server was restarted again, you lost your place to somebody else.
    Last edited: April 6, 2015
  12. mkrater

    mkrater Uber Alumni

    Messages:
    1,349
    Likes Received:
    1,830
    Is it displaying correctly now?
  13. mkrater

    mkrater Uber Alumni

    Messages:
    1,349
    Likes Received:
    1,830
    They were working on the servers again. But it looks like it's working and should be good now. If there are any issues, please let us know.
  14. mikeyh

    mikeyh Post Master General

    Messages:
    1,869
    Likes Received:
    1,509
    Looks the server has been reset multiple times and we have lost the room configuration again.

    No idea who the room owner is now.

    @mkrater can you please check if the xmpp server IP addresses have changed and find out which is the master.
  15. mikeyh

    mikeyh Post Master General

    Messages:
    1,869
    Likes Received:
    1,509
    cola_colin likes this.
  16. mikeyh

    mikeyh Post Master General

    Messages:
    1,869
    Likes Received:
    1,509
    cola_colin likes this.
  17. cola_colin

    cola_colin Moderator Alumni

    Messages:
    12,074
    Likes Received:
    16,221
  18. mikeyh

    mikeyh Post Master General

    Messages:
    1,869
    Likes Received:
    1,509

Share This Page