I don't know where this goes. I'm guessing support since it involves myself crashing. I've really been trying to get back into PA recently. I love to make my own systems and play the AI. I was making a rather large system (7-10 planets) and I had some trouble loading it in the editor. Understandable; I'm used to that. It's better than a few updates ago when my graphics card wasn't supported and I crashed upon launch. Just a few minutes ago, I went to play against the AI on a small system so I wouldn't crash. I hit "browse systems" and instantly crashed. I relaunched the program and continued to crash doing minor clicks and movements around the screen. I know what you're probably thinking: "probably an older system" right? Wrong. I have an 8-core i7 16gb RAM Intel i4000 computer. Why do I crash so easily? I'd think that I'd be on the upper half of PC gamers, hardware wise.
What OS are you on? If Linux or Mac, what version of that do you have and which graphics card and drivers do you use. If Windows, can you upload a DxDiag.txt? For that press <WinKey>+R, type "dxdiag", and press "Save All Information...". Upload the resulting file here using the "Upload a File" button here on the forum.
Your Intel drivers are outdated (2 years!). PA is rather sensitive to that. You can download new ones here: https://downloadcenter.intel.com/download/24592/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32-bit You can try the .exe first, but it might complain about "Not Validated". If that happens, download the .zip instead and follow these instructions: http://steamcommunity.com/app/233250/discussions/2/558749190911446231/ By the way, something odd. You said your computer is in the upper half of PC gamers, hardware-wise, but I didn't see a dedicated graphics card in your DxDiag.txt. Could it be that the drivers are messed up or that your computer doesn't recognize your AMD of NVidia card?
Denim, I found that website and this is the link I got: http://www.intel.com/support/graphics/sb/cs-022355.htm
You are right. Sorry, it was this one: https://downloadcenter.intel.com/download/24593/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit The link you posted just now probably also works. As long as you manage to update your drivers, you should be fine for playing PA. It works pretty decent on Intel HD4000s.
If you get "not validated for this computer" error download ZIP version of driver ("win64_*something*.zip") from same page and then install it using this instruction: http://steamcommunity.com/app/233250/discussions/2/558749190911446231/
I just downloaded the .zip myself and it does indeed contain a Graphics directory. Maybe something went wrong with the unzipping? When you go to the folder where you extracted the .zip, doesn't it have subdirectories there? There should be five of them, with one being Graphics.
Okay, I got the idghl64.inf or whatever its called and opened it. It said it could not find the file location?
Okay, I got the idghl64.inf or whatever its called and opened it. It said it could not find the file location?[/QUOTE] Where in the following steps did that happen? Download the ZIP version of driver package. Extract the zip file somewhere easy to find, e.g your "Desktop". Go to Device Manager In "Display Adapters" find "Intel(R) HD Graphics" Right click on it and go to "Properties" Now new window should appear. Click "Driver" tab Then click "Update Driver..." button. A new window will appear. Now click on "Browse my computer for driver software" It's will show you next page. WARNING: DO NOT click on "Browse" here! Ignore this form! Click on "Let me pick from a list of device drivers on my computer" In this window click on "Have Disk..." button. A window pop's up to find the driver Navigate to the extracted driver folder Go to the "Graphics" sub-folder Click on the igdlh64.inf (or igdlh32.inf if you have 32-bit OS) It's should gone back to last window with only one driver to choose from WARNING: Name of INF file might be different! Select that only driver and click "Next.." Done If system offer to restart your PC I recommend to do that.
Where in the following steps did that happen? Download the ZIP version of driver package. Extract the zip file somewhere easy to find, e.g your "Desktop". Go to Device Manager In "Display Adapters" find "Intel(R) HD Graphics" Right click on it and go to "Properties" Now new window should appear. Click "Driver" tab Then click "Update Driver..." button. A new window will appear. Now click on "Browse my computer for driver software" It's will show you next page. WARNING: DO NOT click on "Browse" here! Ignore this form! Click on "Let me pick from a list of device drivers on my computer" In this window click on "Have Disk..." button. A window pop's up to find the driver Navigate to the extracted driver folder Go to the "Graphics" sub-folder Click on the igdlh64.inf (or igdlh32.inf if you have 32-bit OS) It's should gone back to last window with only one driver to choose from WARNING: Name of INF file might be different! Select that only driver and click "Next.." Done If system offer to restart your PC I recommend to do that. [/QUOTE] I know what the guide said. I followed it. It told me, after I put in igdlh64.inf, that it was missing file location or something similar to that
Heh, I wasn't asking if you knew what the guide said, I was asking where in the guide you got the error. So from your response, I gather here: "Select that only driver and click "Next.."". Is that correct? Could you give us the exact error you got? Also, if you look in the folder where you extracted the zip, there are more files and directories than just "Graphics", right?
Just in case most often reason why players had issues with this guide it's fact they press "Browse" instead going via "Have Disk...". First form wouldn't accept driver from ZIP and it's why I added first warning.
