crashing on sim start

Discussion in 'Support!' started by mechanis, February 20, 2015.

  1. mechanis

    mechanis New Member

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    so I just got this, and I'd really like to be able to play, but the game crashes as soon as the actual sim starts up- and it also crashed a bunch the first 2-3 times I started it up, on the main screen, on the 'connecting' bit, and own/in the Galactic War menu- however this has not been repeated. the thing that is, however, is the sim crashing- for example, I'll hit 'fight' in Galactic war, get the 'calculating trajectory' bit, maybe see about 1-2 seconds of star and skybox, then it crashes.

    attached are the latest log files and DXdiag, if that helps. I'm near tearing my hair out over how none of the usual tricks seem to be working.

    Attached Files:

  2. DeathByDenim

    DeathByDenim Post Master General

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    I'd start with a driver update for your Intel Graphics, as the ones you currently have are almost two years old:
    You can download the latest here:
    https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24593

    However, the laptop graphics drivers for Windows are very picky as to which computers they allow themselves to be installed on, so if the .exe says you are "not validated", then you'll need to download the .zip instead and follow the instruction outlined here to force it:
    http://steamcommunity.com/app/233250/discussions/2/558749190911446231/
    mkrater likes this.
  3. mechanis

    mechanis New Member

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    Jesus Mother-

    I haven't even had this thing a year!

    *sigh* silly me for assuming that a store-built machine had up-to-date drivers. (this is literally the first machine I've ever owned that I didn't personally assemble and build. NEVER AGAIN. the 'convenience' of being able to use it right out of the box is not worth the frustration I've endured bludgeoning all the extra crap and lowest-common-denominator settings out of the thing.)

    Thank you for the link to the brute-force guide, I ended up needing it. seems to be working now. Huzzah!

    NOW THEN

    Gon build me an Annihilaser!

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