pa.exe has stopped working

Discussion in 'Support!' started by Kolreth, January 9, 2015.

  1. Kolreth

    Kolreth New Member

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    What the title says. All drivers are up to date, dxdiag attached, cheers.

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  2. kjotak109

    kjotak109 Well-Known Member

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    Hello,

    Have you tried increasing your page file? It seems pretty small for 16 GB of RAM. The recommended size for the page file is at least 30 GB.

    Also, please check out this list of incompatible software:
    http://steamcommunity.com/app/233250/discussions/2/558751813508748383/

    Additionally, some headsets are known to cause problems with the game (Afterglow Wireless Universal Headset). Have you tried playing PA without your Razer Megalodon Headset to see if the crashing stops?

    Code:
    Description: Speakers (Razer Megalodon)
  3. Kolreth

    Kolreth New Member

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    Windows is managing the page file and expands it as necessary. That is just it's current size as I am doing bugger all atm. I have no other audio except for the megalodon headset so asking me to forgo sound ain't much of a fix really.
  4. Kolreth

    Kolreth New Member

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    Crashes faster and more spectacularly with no headphones plugged in.
  5. Kolreth

    Kolreth New Member

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    Now it's consistently crashing when launching the planetary war screen. :\
  6. cdrkf

    cdrkf Post Master General

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    It could possibly be a driver issue (sounds likely actually if you have headset- the driver can cause problems even when they're not plugged in!).

    As a quick experiment, follow the instructions here:
    http://support.microsoft.com/kb/929135/en-gb

    And perform a 'clean boot' of Windows. What this does is load up windows without any non Microsoft stuff running in the background. Try PA in that mode- if it works then we know there is a piece of software on your machine causing the trouble. At that point I can give you some advice on how to work out *what* the culprit is.
  7. Kolreth

    Kolreth New Member

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    Done, locked up the pc totally that time. I'm a network admin with 15 years experience so condescending air quotes around terminology is not required.

    So much random flailing around for a solution for the lack of proper error codes.
  8. cdrkf

    cdrkf Post Master General

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    I wasn't intending to be condescending, to many people a clean boot isn't something they'd have ever heard of before. Apologies no disrespect intended :)

    I'm just trying to rule out obvious problems, at least that rules out a software conflict... I gather your happy there's no potential hardware issues on your machine?

    PA generates a crash log, any chance you could post the most recent one here (I must admit I can't remember which folder specifically, @SXX or @DeathByDenim should be able to help further with that).
  9. Kolreth

    Kolreth New Member

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    No worries, long day, and quite simply looking forward to another 80s style gaming crash with the half broken releases we get called games nowadays.

    Log attached, tell me if it's the wrong one.

    *edit* Sorry missed a bit, no conflicts, I turn off everything I don't use in BIOS to minimize interrupt sharing, I've tested the crap out of this RAM over the last year or 2, along with using this PC for developing stuff in c++ so I doubt it has developed problems I don't know about.

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  10. cdrkf

    cdrkf Post Master General

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    That doesn't show anything out of the ordinary- the only errors in there are stating that you don't have any mods (so not actually errors). There is one line pertaining to twitch and 'no UI', I'm not sure if that's normal, however the game appears to carry on past that point, then it just stops without an error code?

    I think this might be something you'll need to raise with support@uberent.com as there's nothing really hinting towards the cause.
  11. Kolreth

    Kolreth New Member

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    This log did not crash the PC so it might have something more useful in it.

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  12. DeathByDenim

    DeathByDenim Post Master General

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    Not much in there that could explain the crashing I'm afraid. At least it shows that your crash dumps are uploaded to Uber for analysis.

    You run the game through Steam, right? Could you try disabling the Steam overlay? Or even to not use Steam at all and just try the UberLauncher from Uber itself? (for testing purposes mostly)
  13. Kolreth

    Kolreth New Member

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    This log did not crash the PC so it might have something more useful in it.


    Yup tried both of them suggestions last night thanks, no change. Also, just to be 100% sure, I set my page file to manual control and set it for 16Gb/24Gb, no change.
  14. Kolreth

    Kolreth New Member

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    Last patch seems to have fixed my problem thanks.
    DeathByDenim and cdrkf like this.

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