Ok, I'm pretty positive my PC (windows 8.1) doesn't have bluetooth- is it something that can just be installed?
You can pick up a tiny USB device for very little cost from ebay, the usb plug can be biggest part of it.
If it's a laptop, it probably already has the hardware. If it's a desktop though, you'll need the usb adaptor.
Check the device manager. Hit the windows key, type "device manager" and hit enter. Look for bluetooth. If you find it, stare at it for a while whilst stroking your beard. If you do not have a beard, borrow one.
"The device may not be present or could have been ejected/unplugged from the system. Insert or Reinsert Now." Also this. when I tried to install the driver. @BulletMagnet
Are you sure your laptop is supposed to have bluetooth hardware? Not all Laptops have it, a laptop is just more likely to have it compared to a desktop. Mike
idk i tried redownloading and reinstalling, and it didn't give me the error. but its still not in the device manager
Then your laptop doesn't have it. You need to purchase a 'usb Bluetooth dongle'. Plug it in, then you should be able to pair stuff to your laptop by going into devices and printers. Make sure when buying your dongle it supports the latest version of Bluetooth or the headset might not work correctly (latest is Bluetooth 4).