Ok seriously, why is this game so slow?

Discussion in 'Support!' started by BrokenGQ, December 3, 2014.

  1. BrokenGQ

    BrokenGQ New Member

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    Ok I've owned this game for all of 2 days now, and the loading times are beyond ridiculous. I don't have the best rig in the world, but definitely not the worst. It doesn't seem to be a GPU problem. In all seriousness it just seems like the game doesn't want to load ANYTHING. I start the game, get an invite from a friend to play, click "accept" and the game literally doesn't do anything for ~5 minutes? Just sits there playing music. Then I finally get to "Login Accepted" and wait another ~3 minutes. After loading in I sit in the lobby screen "orbiting" (loading) for another ~2-3 minutes for the game to download.

    I am using the SA launcher and running EVGA graphics on an AMD CPU with more than the recommended RAM.
  2. chronosoul

    chronosoul Well-Known Member

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    Don't want so sound like a broken record, but can you please upload your DxDiag? and post it. It just might be an update driver issue.. (or maybe not)


    Try looking at this link
  3. killerkiwijuice

    killerkiwijuice Post Master General

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    The game does tend to be randomly slow for some reason when being invited, and yeah, please upload your DxDiag here to see if it's somehow a hardware problem (probably not)
  4. squishypon3

    squishypon3 Post Master General

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    Are your drivers up to date? I have faster loading times with 4GB of RAM and a HD 3000 GPU, haha!

    Edit: Basically, DxDiag.txt? :)
  5. burntcustard

    burntcustard Post Master General

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    Did they accidentally your internet connection out of runner beans instead of fibre cables?
    [​IMG]
    squishypon3 and stuart98 like this.
  6. Nothinglessness

    Nothinglessness Member

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    Did they accidentally your internet?
  7. squishypon3

    squishypon3 Post Master General

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    It's a 4chan meme. :p
  8. BrokenGQ

    BrokenGQ New Member

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    ------------------
    System Information
    ------------------
    Time of this report: 12/3/2014, 01:19:54
    Machine name: Broken
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
    Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: GA-890GPA-UD3H
    BIOS: Award Modular BIOS v6.00PG
    Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
    Memory: 8192MB RAM
    Available OS Memory: 8190MB RAM
    Page File: 2992MB used, 13384MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Display Tab 2: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 570
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 570
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_1081&SUBSYS_15703842&REV_A1
    Display Memory: 4049 MB
    Dedicated Memory: 1233 MB
    Shared Memory: 2815 MB
    Current Mode: 1600 x 900 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: VE208
    Monitor Id: ACI20A8
    Native Mode: 1600 x 900(p) (59.978Hz)
    Output Type: DVI
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.1106 (English)
    Driver Version: 9.18.13.1106
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 2/25/2013 23:32:38, 18055184 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-53C1-11CF-A05F-7D351CC2C435}
    Vendor ID: 0x10DE
    Device ID: 0x1081
    SubSys ID: 0x15703842
    Revision ID: 0x00A1
    Driver Strong Name: oem52.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section077:9.18.13.1106:pci\ven_10de&dev_1081
    Rank Of Driver: 00E02001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
  9. emraldis

    emraldis Post Master General

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    Odd. My laptop has worse specs than that and runs fine on small-medium systems...
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  10. tatsujb

    tatsujb Post Master General

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    you're supposed to upload it as an attachment not paste it.

    anyways the 570 is a little skimpy. try turning graphics to mid or minimum preset, see how it runs.
  11. squishypon3

    squishypon3 Post Master General

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    @BrokenGQ

    Your drivers are almost two years old (ish) I'd really suggest a driver update, I know it might seem insignificant, but that can really have a performance hit with PA.

    If problems persist then I'd suggest contacting Uber support.

    @mkrater ?
    maxpowerz and corteks like this.
  12. ikickasss

    ikickasss Active Member

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    I have a way worse card. GT 450. I don't have the problems you have. It has to be on your side. Are you using a wan or lan. Make sure drivers are updated and cpu is updated. My loads are fast.
  13. cola_colin

    cola_colin Moderator Alumni

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    Speed in lobby as described probably is mostly about:

    network speed for joining
    cpu speed for loading the planet

    the graphics card is bored until you actually play
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  14. maxpowerz

    maxpowerz Post Master General

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    Update your graphics driver it is very out of date.
    Your DxDiag text shows this driver release date : Driver Date/Size: 2/25/2013 23:32:38, 18055184 bytes
    The minimum requirement for the game to function correctly is an nVidia driver newer than 12/14/2013
    (newer than driver version 331.82)
    http://www.nvidia.com/download/driverResults.aspx/79891/en-us <--- Link to latest driver for your graphics card
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