Launcher does not start

Discussion in 'Support!' started by swissbear85, June 3, 2014.

  1. swissbear85

    swissbear85 New Member

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    Hi folks
    I tried to install the game on my PC, I downloaded the PA_Setup.exe, installed it and now, when I start the launcher, it crashes immediatly, "UberLauncher.exe has stopped working". Sometimes a black window appears behind the error message.

    Maybe something can be found in the DxDiag?

    Thanks for any help...

    Attached Files:

  2. killerkiwijuice

    killerkiwijuice Post Master General

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    Go to the start menu and type in 'event viewer'. go to windows logs - applications and find the mosr recent PA error. Post here what is says (if there is one). If nothing, and If ALL your drivers are updated, and it looks like your GPU might be slightly outdated, your best option is probably to reinstall.
  3. swissbear85

    swissbear85 New Member

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    Well, as i dont get the launcher running, nothing is installed.
    i found another way to get the actual game code in this thread: alternative-go-launcher-build-for-windows.59287 (i am not allowed to post links)
    I get exactly the same errors.

    I found some error reports:

    Code:
    Faulting application name: UberLauncher.exe, version: 0.0.0.0, time stamp: 0x535ad6c7
    Faulting module name: KERNELBASE.dll, version: 6.3.9600.17055, time stamp: 0x532943a3
    Exception code: 0xe06d7363
    Fault offset: 0x00011d4d
    Faulting process id: 0xbd8
    Faulting application start time: 0x01cf7f13017c78ba
    Faulting application path: D:\PA\UberLauncher.exe
    Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
    Report Id: 3fa5e629-eb06-11e3-8259-00248c23fcf9
    Faulting package full name:
    Faulting package-relative application ID:
    
    As google is my friend, i did some interesting stuff which did not solve my problem:
    change permissions to rename the kernelbase.dll:
    rightclick -> properties -> security -> advanced -> change owner: insert in the text field <your PC name>\Administrators (PC name is right above this text field)
    Then back in the security panel, you can change the permissions to "all" for the admins.
    rename kernelbase.dll to something like kernelbase.dll.bkp

    then run in elevated mode promt:
    Code:
    sfc /scannow
    With this i hoped to get a kernelbase.dll that is in no way corrupt. sfc indeed created a new dll, but the error persists.
    Last edited: June 3, 2014
  4. livingone

    livingone New Member

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    I also have the same problem. After updating launcher it stopped working. I deleted the game from my PC and tried to install it again. Only PALauncher has installed and when I start it it crashes. I have the latest drivers installed.
    My system specifications:
    Video card: GeForce GTS 450
    Intel Core2 Duo CPU E4700@ 2.60GHz
    RAM: 4Gb
    Windows 7
  5. jeso

    jeso New Member

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    I have the same problem ...

    Windows 7 64
    AMD Radeon 5770

    Latest graphics drivers, directX.

    I already tried an alternative launcher from here:
    https://forums.uberent.com/threads/alternative-go-launcher-build-for-windows.59287/

    And the alternative launcher installs the game.

    Now I have some other error preventing me to launch the game (Coherent UI subsystem error).

    Event viewer says:
    Faulting application name: UberLauncher.exe, version: 0.0.0.0, time stamp: 0x535ad6c7
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
    Exception code: 0xe06d7363
    Fault offset: 0x0000c42d
    Faulting process id: 0x1170
    Faulting application start time: 0x01cfd4c705bba585
    Faulting application path: C:\Anze\Igre\Planetary Annihilation\UberLauncher.exe
    Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
    Report Id: 448aa020-40ba-11e4-b2bb-6cf04975604d



    What a half-baked product. Waste of my money.
  6. jeso

    jeso New Member

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    Here is my dependency walker image of UberLauncher.exe

    Attached Files:

  7. DeathByDenim

    DeathByDenim Post Master General

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    The alternative launcher installed the game, right? So can you start PA.exe directly? I'm not familiar with the Windows version, but I think it's in a x64 folder somewhere in the game directory?
  8. jeso

    jeso New Member

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    The alternative launcher installed the game.

    I have a non-ascii character in my user name, so before I could run it, I had to move the install folder somewhere else.

    It works now, but when an update comes, I'll have to move the game again ...

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