v71937 on OSX - GW fails, multiplayer lobby empty...

Discussion in 'Support!' started by portable, September 13, 2014.

  1. portable

    portable Active Member

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    ... can't create an AI skirmish game. Any ideas?
  2. wondible

    wondible Post Master General

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    From the limited information provided, I'd suspect network issues. See my signature for guidelines on getting a system report, and please clarify "fails" and "can't create"
  3. portable

    portable Active Member

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    > Network issues.

    That's fair, comcast has been complete garbage tonight.

    > "Fails"

    I started a new GW game. It launched to a black screen. The cursor was visible and moving it would occasionally trigger hover-over sounds. Pressing F5 did not repair the screen. Eventually had to kill the process.

    > "Can't create"

    I attempted to create an AI skirmish game. The screen changed to the screen used for transitions to and from the lobby. The area where "Login Accepted" or "Login Failed" would have appeared was blank. Eventually had to kill the process.
  4. wondible

    wondible Post Master General

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    Better, but GW has a number of screens:

    - Active Wars, if you've played before
    - New War, depending on what you mean by new game
    - intro video - hits network
    - star map
    - starting a battle ("Calculating Vector", or something similar) - hits network
    - RTS - hits network a lot

    [/quote]

    That sounds kind of networkish; it displays the messages in response to the server connect attempt - the game could use a timeout here ;^)
  5. portable

    portable Active Member

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    >> "Fails"
    > better, but

    - star map

    >> "Can't create"
    > networkish

    I'm seeing packet loss over 20% on Comcast Xfinity. Interestingly, ping times to the modem itself show higher than expected latencies and packet loss. Possibly flaky hardware, apparently the Technicolor TC8305C they installed is known to suck.
  6. wondible

    wondible Post Master General

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    Um, yeah, that's pretty bad. I had very low packet loss for a while; things mostly worked, but I would get disconnects during games. I replaced my router (a brief experiment with alternate firmware on the same hardware had the same improvement)

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