Player controls stop working in Galaxy Wars

Discussion in 'Support!' started by warlordnorm, September 10, 2014.

  1. warlordnorm

    warlordnorm New Member

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    When you are playing Galaxy Wars the player controls stop working for long periods of time you are locked out of the game and can only watch as all your hard work dies and the game has frozen you out. I sent a support request but no answer so far. The game is so bad its unplayable.
  2. AyanZo

    AyanZo Active Member

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    Coherent UI crash (web-layer user interface). The only known solution is to restart the game apparently as there is no other way to get coherent functional after a hard crash like that.
  3. cdrkf

    cdrkf Post Master General

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    If the game locks up like that hitting 'f5' can help. It's odd your having these problems as the UI is pretty stable for me for the last few builds.

    UI crashes can often be a result of config problems your end, so if possible please could you give me some information:

    What OS are you using? If Windows please can you run a 'DXDIAG' (type that into the search box and press enter, then click 'save all' and copy the info here or link the text file). That will allow me to check if there are any obvious things wrong.

    If your on Mac or Linux we need to know what drivers you are using (for Linux you usually have choice of Open Source or Propitiatory) and there may be some tweaks to sort it out. In the case of either of the latter 2 OS options if you could list out your machine specs that would be helpful too (although SXX is probably better to diagnose probs on those).

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