Problem starting in Win 7 64bit

Discussion in 'Support!' started by Goortak, September 7, 2014.

  1. Goortak

    Goortak New Member

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    So the only way I can get the game to even get to the login screen is to run in the Windows 7 compatibility mode. This makes no sense at all to me. I have a fresh load of Win 7 64 bit (reloaded entire system) to get this game running and still having this issue.

    Additionally, with running it in compatibility mode I'm unable to get any game above "medium" to load. I left the game running all night trying to load on Epic with no results.

    Attached Files:

  2. earth75

    earth75 Member

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    there is a strange message in your dxdiag :

    Name: AMD Radeon R7 200 Series
    Device ID: PCI\VEN_1002&DEV_683D&SUBSYS_E214174B&REV_00\4&12063983&0&0008
    Driver: n/a

    But, it says your last driver update is from august 11.

    Check you are not runnning the game with your integrated graphics and try to properly reinstall your drivers.
  3. kjotak109

    kjotak109 Well-Known Member

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    Hello,

    It sounds like you are missing some DirectX or Visual C++ files.

    Have you tried installing these yet?

    DirectX June 2010: http://www.microsoft.com/en-us/download/details.aspx?id=8109

    Visual C++ 2012: http://www.microsoft.com/en-us/download/details.aspx?id=30679
  4. Goortak

    Goortak New Member

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    THANKS kjotak109!

    It appears loading DirectX and C++ as you suggested solved the problem... very bizarre with 1/2 working while running in compatibility mode. Either way now working and after a week of waiting to load the 64 bit Windows 7 I can actually have fun :)

    No clue what was going on regarding graphic card reporting in dxdiag, but.... moving on :)

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