Game fails to load any battles, multi-player and Galactic war

Discussion in 'Support!' started by cala13er, August 3, 2014.

  1. cala13er

    cala13er New Member

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    Okay, I've been able to play PA before however since the latest build, it has become so that I can't at all play battles, In galactic war or multi-player the same thing happens. I can start a new galactic war however when ever I go to start battle from the galactic war map it says loading battle under the solar systems description then goes to a blank blue screen, where it would normally do all the loading process and all that, but it just stays blank. Please help me, I'm dying to play PA.

    My DxDiag can be found here :
    mediafire.com/view/uk1y3153sajk6m3/DxDiag.txt

    Thanks,
    Calum.
  2. Shwyx

    Shwyx Well-Known Member

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  3. cala13er

    cala13er New Member

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    I've played PA with medium settings before and it worked perfectly, I don't see why this has only just become a problem? And even therefore, I don't think this is a problem of my laptop not being able to handle PA. I think this is a problem of PA itself. My laptop is fully capable of playing planetary annihilation, as it has done in previous builds.
  4. Shwyx

    Shwyx Well-Known Member

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    First things first: Try updating your drivers - they date from August 2013.
  5. cala13er

    cala13er New Member

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    Got a problem, There is no updated version for my laptop. That's the latest. But, do remember the game played before with those drivers.
  6. Shwyx

    Shwyx Well-Known Member

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    There's always the possibility that Uber "broke" your machine's ability to run the game by changing the game around. I remember having read somewhere that some of the load the server handled all by themselves now is distributed to the clients as well; no idea whether this is causing your problem, but who knows.

    I hope someone more knowledgeable comes along - sorry I can't do more :(.
  7. cdrkf

    cdrkf Post Master General

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    Interesting, I looked up your processor and it's an Intel Ivy Bridge based Pentium. Although it is only called 'Intel HD graphics' it is based on the HD3000 available on all ivy i3 and i5 chips so really it should be new enough to run the game.

    I think you might want to double check if newer drivers are available as I think ivy stuff does have newer drivers than that unless I'm missing something. You really need SXX in here to help, he's more knowledgeable on this stuff than me.
  8. cala13er

    cala13er New Member

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    Oh well that's awkward, if mines Ivy Bridge then I've been searching wrong. I thought mine was Clarkedale for some reason. :/ Give me a minute.
  9. cala13er

    cala13er New Member

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    Still can't find anything, well no validated ones for my laptop...
  10. cdrkf

    cdrkf Post Master General

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    This should be the correct driver:
    https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23885&lang=eng

    edit: according to the notes for the driver (highlighed your processor from DX-Diag):

    "Supports Intel® HD graphics on:

    4th Generation Intel® Core™ Processor Platform
    4th Generation Intel® Core™ Processor U Series-based Platform
    4th Generation Intel® Core™ Processor Y Series-based Platform
    3rd Generation Intel® Core™ Processor Platform
    3rd Generation Intel® Core™ Processor U Series-based Platform
    3rd Generation Intel® Core™ Processor Y Series-based Platform
    Intel® Pentium® Processor 1403 v2/1405 v2/2020M/2030M/2117U/
    2129Y/2127U/A1018/G2010/G2020/G2020T/G2030/G2030T/G2100T/
    G2120/G2120T/G2130/G2140
    Intel® Celeron® Processor 927UE/1000M/1005M/1007U/1017U/1019Y/
    1020E/1020M/1037U/1047UE/G1610/G1610T/G1620/G1620T/G1630
    Intel® Pentium® Processor 3550M/3556U/3558U/3560Y/3561Y/G3220/
    G3220T/G3320TE/G3420/G3420T/G3430/3560M/G3240/G3420T/
    G3440/3440T/G3450/G3258
    Intel® Celeron® Processor 2000E/2002E/2950M/2955U/2957U/2961Y/
    2980U/2981U/G1820/G1820T/G1820TE/G1830/2970M/G1840/G1840T/G1850"

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