PA crashes on launch

Discussion in 'Support!' started by vzollner, June 23, 2014.

  1. vzollner

    vzollner New Member

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    Upon launching PA from STEAM, the game immediately crashes and an error message appears, saying PA.exe has stopped working.
    I am using an Acer Aspire 5820TG
    My specs are:
    -Win 7 Home Premium 64-bit Service Pack 1
    -4GB RAM
    -Intel i5 M 520 @ 2.40GHz (4 CPUs), ~2.4GHz
    My Notebook is equipped with switchable graphics:
    -ATI Mobility Radeon HD 5650
    -Intel Graphics Media Accelerator HD

    My graphics drivers are very old, but newer versions are not provided by Acer. The standard drivers on amd.com do not work for my system.

    I have attached the dxdiag file tto this thread.

    I have also tried to deactivate my firewall before running PA.

    Can anyone help my fix this?

    Valentin

    Attached Files:

  2. SXX

    SXX Post Master General

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    Yeah you have pretty weird config, but did you tried to clean re-install of AMD drivers?

    I have pretty big guide about AMD drvers updates:
    http://steamcommunity.com/app/233250/discussions/2/558749190925676183/
    Can you try some of these and report here?
  3. vzollner

    vzollner New Member

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    Thanks for the quick response. I will try these and come back to you.
  4. vzollner

    vzollner New Member

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    I did a complete uninstall of my AMD and then updated to the 14.4 radeon mobility drivers using the AMD driver autodetect.
    Now my resolution defaults to 800*600 and goes up to 1024*768 instead of the standard 1366*768.
    Is there anything I am missing, or should I uninstall the driver and try the next method?
  5. arozock

    arozock New Member

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    Hey, I Think all my drivers are up to date but here is my info, Really want to play this game, looks awesome! but having the same problem, I tried opening both the 64 and 32 variants of the game, both crash at start. also tried disabling game overlay with same results.

    Attached Files:

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