[BUG] Crash on start "pa.exe has stopped working"

Discussion in 'Support!' started by swiftsilver, May 24, 2014.

  1. swiftsilver

    swiftsilver New Member

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    Hi,

    I purchased the game yesterday but so far have no luck getting it started, any help would be much apprecieated. The game seems to freeze and crash right after i click on the executable, i tired both the 32 and 64 bit versions.

    Here is what i tried so far:
    Updating video/sound/motherboard drivers.
    Reinstalling directx9 june 2010 re-distributive/VC++/.net 4 and 4.5

    Attached please find the following files:
    • My DxDiag.txt
    • A screenshot of my eventvwr error
    • The log file generated in the appdata\local\Uber Entertainment\Planetary Annihilation\log folder
    • And the dump file (0695f8a1....txt) from the location specified in the log file NOTE: i changed the extension from .dmp to .txt in order to upload it to these forums.
    Any help would be greatly appreciated!
    Can't wait to play :)

    -Swift

    Edit: Don't hesitate to ask me for more info, or to run/do smth on my end






    eventviewerlog.png

    Attached Files:

  2. SXX

    SXX Post Master General

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    Unfortunately there most likely nothing you can do. NVIDIA GT 7800 is graphics card from 2005 (9 years old) and as far as I know it's doesn't support OpenGL 3.2. But even if it's support it it's will be too slow to run this game.

    I'm mostly sure about that, but you can download "glewinfo.exe", run it and then upload newly created "glewinfo.txt" on forum so I can check it.

    PS: Possible there is no reason to even do this because none of Nvidia drivers older than September of 2013 can run this game. There is some bug within drivers that make it crash.
  3. MaverickNo1

    MaverickNo1 New Member

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    Hello,
    I purchased this game yesterday and it played fine however today it is crashing all the time! It is loading to the main menu but when I resume the galactic war I have been playing it is crashing when it generates the planets or when I select the commander landing point!

    Any ideas please?

    Thanks.
  4. SXX

    SXX Post Master General

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    Please check my signature and upload your DxDiag.txt on forum so I can check what can be wrong,
  5. Magnanimoose

    Magnanimoose New Member

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    Hello, I am having a similar issue. Although the game crashed the very first time I started it, it seemed to work fine and I was able to launch and play a game. Now my PA is crashing anytime in between startup and ersuming a game.ue to this guy. My PA is crashing anytime in between startup and resuming a game

    Attached is my DxDiag.

    Thanks for any help you can provide!

    Attached Files:

  6. SXX

    SXX Post Master General

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    Your graphics drivers too old:
    Code:
    Card name: NVIDIA GeForce GTX 660 
    Driver Date/Size: 3/15/2013 01:53:06, 17990800 bytes
    You need download and install latest drivers from Nvidia website:
    http://www.nvidia.com/download/driverResults.aspx/73780/en-us

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