Can't play anymore, CoherentUI crash on launch

Discussion in 'Support!' started by XxIII, May 16, 2014.

  1. XxIII

    XxIII New Member

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    I used to be able to play as long as I avoided any text-input fields.

    However, now (at least the last two builds) I can't play at all. It pops up the beta agreement accept/decline dialog on launch, and I can't do anything. I end up having to do alt-f4 to kill it.

    I'm currently on nvidia 335.23 GeForce GTX 480.

    I don't know specifically which version this problem moved from text-input only, to everything, as I haven't played in a while, but it started with or before 64498.

    Looking in the event viewer I see:

    + System
    - Provider

    [ Name] Application Error
    - EventID 1000
    [ Qualifiers] 0
    Level 2
    Task 100
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2014-05-16T02:30:20.000000000Z
    EventRecordID 113935
    Channel Application
    Computer TwoP
    Security
    - EventData

    CoherentUI_Host.exe
    1.8.1.0
    52ff6642
    CoherentUI_Host.exe
    1.8.1.0
    52ff6642
    c0000005
    000ebd9a
    2a8c
    01cf70aec8022846
    C:\Program Files (x86)\Steam\steamapps\common\Planetary Annihilation\bin_x64\host\CoherentUI_Host.exe
    C:\Program Files (x86)\Steam\steamapps\common\Planetary Annihilation\bin_x64\host\CoherentUI_Host.exe
    061af3b4-dca2-11e3-bf00-6cf049e8a6a7

    and two seconds later:

    + System
    - Provider

    [ Name] Windows Error Reporting
    - EventID 1001
    [ Qualifiers] 0
    Level 4
    Task 0
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2014-05-16T02:30:22.000000000Z
    EventRecordID 113936
    Channel Application
    Computer TwoP
    Security
    - EventData

    73154778599
    1
    APPCRASH
    Not available
    0
    CoherentUI_Host.exe
    1.8.1.0
    52ff6642
    CoherentUI_Host.exe
    1.8.1.0
    52ff6642
    c0000005
    000ebd9a
    C:\Users\xxiii\AppData\Local\Temp\WER63FE.tmp.WERInternalMetadata.xml
    C:\Users\xxiii\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_CoherentUI_Host._2252b9ecfed4ded160752068caf9ec517ca53d2_484f809f_25ee68c1
    0
    061af3b4-dca2-11e3-bf00-6cf049e8a6a7
    0
    d13db0f96c9534f050f51ea79d797a9c

    + System
    - Provider

    [ Name] Application Error
    - EventID 1000
    [ Qualifiers] 0
    Level 2
    Task 100
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2014-05-16T02:30:22.000000000Z
    EventRecordID 113937
    Channel Application
    Computer TwoP
    Security
    - EventData

    CoherentUI_Host.exe
    1.8.1.0
    52ff6642
    CoherentUI_Host.exe
    1.8.1.0
    52ff6642
    c0000005
    0003a359
    3f74
    01cf70aec75320f5
    C:\Program Files (x86)\Steam\steamapps\common\Planetary Annihilation\bin_x64\host\CoherentUI_Host.exe
    C:\Program Files (x86)\Steam\steamapps\common\Planetary Annihilation\bin_x64\host\CoherentUI_Host.exe
    0714999f-dca2-11e3-bf00-6cf049e8a6a7

    + System
    - Provider

    [ Name] Application Error
    - EventID 1000
    [ Qualifiers] 0
    Level 2
    Task 100
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2014-05-16T02:30:22.000000000Z
    EventRecordID 113937
    Channel Application
    Computer TwoP
    Security
    - EventData

    CoherentUI_Host.exe
    1.8.1.0
    52ff6642
    CoherentUI_Host.exe
    1.8.1.0
    52ff6642
    c0000005
    0003a359
    3f74
    01cf70aec75320f5
    C:\Program Files (x86)\Steam\steamapps\common\Planetary Annihilation\bin_x64\host\CoherentUI_Host.exe
    C:\Program Files (x86)\Steam\steamapps\common\Planetary Annihilation\bin_x64\host\CoherentUI_Host.exe
    0714999f-dca2-11e3-bf00-6cf049e8a6a7
  2. stuart98

    stuart98 Post Master General

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  3. SXX

    SXX Post Master General

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    DxDiag.txt would be useful, but can you try to run game without Steam overlay?
    Right click the game in your Library -> Select Properties -> On the General tab, uncheck the box next to Enable Steam Community In-Game

    You can as well try to run game using standalone launcher:
    https://store.uberent.com/download/pa
  4. XxIII

    XxIII New Member

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    Disabling Steam overlay didn't help. Still waiting for the standalone one to finish downloading.

    Attached Files:

  5. SXX

    SXX Post Master General

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    If non-Steam version won't work there is two more things you can try:
    1 - Rename/remove this directory (keep in mind it's store all game settings include hotkeys):
    C:\Users\YOUR_WINDOWS_USERNAME\AppData\Local\Uber Entertainment\Planetary Annihilation\

    2 - Create shortcut for PA.exe, then add "--software-ui" flag to it (random how-to) and try to run game this way.
  6. XxIII

    XxIII New Member

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    Standalone version seems to work, except there are a lot of 3 second or so pauses during which the game is still progressing and sound still plays but the graphics are frozen. (this also happened in previous builds).
  7. SXX

    SXX Post Master General

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    It's will be useful if you can check this topic and upload game logs you have in ZIP:
    http://steamcommunity.com/app/233250/discussions/2/648814845443326834/
    I just wonder if there might be some errors in logs.

    I checked your system information and only one possible problem I see it's two monitors connected. Long time ago back in Alpha there was serious performance loss/freezes on some configurations with Nvidia graphics cards and two+ monitors connected.

    It's little chance that it's still cause problem, but you might test this:
    1. Disconnect one monitor
    2. Reboot PC
    3. Try to run game again.
    Most likely it's not what cause the problem, but it's only idea I have at moment.

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