Hi my valued developer, I bought the game 3 weeks ago. Until last week it worked fine for me and my PC. The graphic was fine and the units moved fluently. Now it the whole game becomes slower. The last update made the game really slower. I mean the units didn´t move as fast as before, especially if you have a lot. I only have a Intel i3 processor (2,13 GHz) with 8 GB Ram and a 512MB (up to 2GB with PC Ram) Graphic card on board (ATI Radeon HD 5470). From the values it should run normally. I don´t know. The game needs more and more power to work. It became a lot slower since you made the new updates. What would you recommend for the PC performance. I mean to play also in an acceptable way... Would it still be possible for the future to play this game with an old i3 processor? Or do I have to get a new PC. Sounds strange, but I thought to keep the requirements as simple as possible. Like me a lot of people still only have i3 PCs or worse! I wish it could have been as before the update from March, 14th. Thanks a lot for your attention!
Hi BEiMI, there are a number of things that could make the game feel 'slower' that aren't performance issues. The updates if anything have made the game run smoother for me. The problem you're describing *could* be an internet bandwidth issue (that is units jumping from point to point). The game actually runs on Ubers server so if your bandwidth is too low the delay between updates gets long and results in jumpiness. As a quick test when in game press the Cntrl and P keys together- this will bring up some information including the frame rate. Other things to check- when the last update landed, it reset all my graphics settings to 'medium' which was allot higher than I use on my old laptop. If you go into settings, try lowering them (in particular turn things like HDR off and reduce virtual texturing to low). You may find the problem is simply that your settings got changed. Last thing to do is make sure you've got the latest graphics drivers for your graphics card. When new features come in old drivers can really hurt the performance (or stop the game working at all!). Hope that helps, Rob
Thank you very much for your fast help! I will check what you told me. My drivers should be up to date. But I did not check if the settings changed since the last update.... Have a nice one! Best wishes BEiMI
Please please please, use enter. A wall of text quickly gets illegible. Proper use of paragraphs and punctuation can help a lot to prevent this issue. That being said, take a look at what cntrl+P coocks up, as stated by Cdrkf. Taking printscreens of that and posting those here, with any additional info may help us figure out where the issue lies.
In windows: Hit start and type 'dxdiag' in the search box and hit enter. Once the tool opens up there is an option to 'Save all information'... use that to save the data then post it up here.
It's not uncommon for performance to go down with patches. It's always quite unfortunate. Make sure all of your drivers are updated and wait for the next patch.
------------------ System Information ------------------ Time of this report: 3/21/2014, 15:47:06 Machine name: BEIMI Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.131030-1505) Language: German (Regional Setting: German) System Manufacturer: Acer System Model: Aspire 7741 BIOS: Ver 1.00PARTTBL Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz (4 CPUs), ~2.3GHz Memory: 8192MB RAM Available OS Memory: 8052MB RAM Page File: 2735MB used, 6597MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.03.9600.16384 64bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: The file aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Sound Tab 1: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: ATI Mobility Radeon HD 5400 Series Manufacturer: Advanced Micro Devices, Inc. Chip type: AMD Radeon Graphics Processor (0x68E0) DAC type: Internal DAC(400MHz) Device Type: Full Device Device Key: Enum\PCI\VEN_1002&DEV_68E0&SUBSYS_037E1025&REV_00 Display Memory: 4341 MB Dedicated Memory: 501 MB Shared Memory: 3840 MB Current Mode: 1600 x 900 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: unknown Monitor Id: AUO139E Native Mode: 1600 x 900(p) (60.307Hz) Output Type: Internal Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Driver File Version: 8.17.0010.1247 (English) Driver Version: 13.250.18.0 DDI Version: 11 Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1 Driver Model: WDDM 1.3 Graphics Preemption: DMA Compute Preemption: DMA Miracast: Not Supported Hybrid Graphics GPU: Not Supported Power P-states: Not Supported Driver Attributes: Final Retail Driver Date/Size: 11/29/2013 18:52:34, 1319064 bytes WHQL Logo'd: No WHQL Date Stamp: None Device Identifier: {D7B71EE2-2BA0-11CF-4A77-7423BEC2C535} Vendor ID: 0x1002 Device ID: 0x68E0 SubSys ID: 0x037E1025 Revision ID: 0x0000 Driver Strong Name: oem12.inf:cb0ae414d0268c22:ati2mtag_ManhattanP:13.250.18.0ci\ven_1002&dev_68e0 Rank Of Driver: 00DA2001 Video Accel: ModeMPEG2_A ModeMPEG2_C DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled
There is a newer Beta driver available that might be worth a try: http://support.amd.com/en-us/download/desktop?os=Windows 7 - 64 Let us know how it goes. Rob
Hi there, well I took the new beta driver. But it is getting worse. 9-11 fps on the lowest Graphic Level. Does it maybe come from the connection? I have no idea what is wrong. But it does not make fun anymore since it always stucks. It is like playing in slow motion! I have chosen all the lowest level for the Graphic. I have no idea why the game play became worse. Maybe my Notebook is simply too old....
It is getting much better.... 1. I updated my Network driver, my bios and some other driver... 2. I downloaded the PA Lancher from Uber direct (go to their homepage). But now I am not playing via stream anymore. I got the tip from the forum. I only use the Uber launcher for starting the game. 3. I updated all PA Patches (Last Gamma inclusive) It works again! ;-) The fps are in the twenties (much better as before) The game runs "fluent" again even with my old fisherprice i3 Notebook ;0D THX BUDDIES!!!!
