Graphics Card Issues

Discussion in 'Support!' started by avalanchegaming, March 8, 2014.

?

Does your PA crash upon joining a game?

  1. Yes

    66.7%
  2. No

    66.7%
Multiple votes are allowed.
  1. avalanchegaming

    avalanchegaming New Member

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    Before Gamma Stage, I ran the game just fine on all 3 of my computers. Now, every time I join a game, PA crashes. I've updated the graphics card, and my main gaming computer runs an Intel i7 processor. My friend runs and Intel i5 and his works fine. I would think I have a better graphics card being that my computer is newer and faster, but I don't know. How do I get my game running again? I just uninstalled it from Steam and I'm re-installing it now.

    Sincerely,

    Avalanche Gaming

    Steam, Uber Ent. Forum user
  2. avalanchegaming

    avalanchegaming New Member

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    Update: After the re-install, it still crashes.
  3. bgolus

    bgolus Uber Alumni

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    Can you post your dxdiag please.

    [​IMG]

    Stealing SXX's signature image for this, thanks SXX.
    SXX and chronosoul like this.
  4. bgolus

    bgolus Uber Alumni

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    As best I can tell you have a Toshiba Satellite S55-A5356 which does not have a dedicated graphics card and instead just uses the integrated Intel HD Graphics 4000. Your Intel graphics drivers are out of date.

    To update drivers download and install "win64_153314.exe" from Intel's website:
    https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23639

    Also because you don't have a dedicated graphics card your friend's computer may actually run the game better, though the HD 4000 is surprisingly competent at running our game.
    FSN1977 and SXX like this.
  5. avalanchegaming

    avalanchegaming New Member

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    Intel says it's not compatible with my computer. I went to Intel's website and filled out my criteria, and found something else that is related to graphics. Downloading it now.
    Last edited: March 9, 2014
  6. SXX

    SXX Post Master General

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