My DxDiag (Experiencing Crashes)

Discussion in 'Support!' started by trelen, March 5, 2014.

  1. trelen

    trelen New Member

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    I opened up a ticket for the constant crashes I have experienced with the game. I am running on an ASUS X502C model notebook. I can open the game, I can get into a lobby, but it's as if I have a timer before the game completely shuts down and crashes both the game client and my steam client as well. Thanks in advance.

    Attached Files:

  2. Corang

    Corang Well-Known Member

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    Your drivers are outdated for your graphics, I don't know where to get a link for the intel driver, but I will look around unless someone else answers first
    SXX likes this.
  3. Corang

    Corang Well-Known Member

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    also do you have windows 8 or windows 8.1?
  4. SXX

    SXX Post Master General

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    As @Corang said it's old drivers:
    Code:
    Processor: Intel(R) Celeron(R) CPU 1007U @ 1.50GHz (2 CPUs), ~1.5GHz
    Card name: Intel(R) HD Graphics
    Driver Date/Size: 10/14/2012 20:10:04, 12604416 bytes
    To update drivers download and install "win64_153314.exe" from Intel website: https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23639
  5. Corang

    Corang Well-Known Member

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  6. ooshr32

    ooshr32 Active Member

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    Plus given you're on a laptop, should you hit any issues about drivers not being "validated", follow SXX's guide to circumvent that here:
    http://steamcommunity.com/app/233250/discussions/2/558749190911446231/
    Shocking (-ly effective) isn't he?

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