Pa.exe stopped working

Discussion in 'Support!' started by segev, February 27, 2014.

  1. segev

    segev New Member

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    i bought the game through steam and the game dosnt work at all i tried lots of times to get in the game through my steam but the Pa.exe stops everytime please check this problem and fix it
  2. SXX

    SXX Post Master General

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    Most likely it's problem on your side, but if you provide your system information I'll check what might cause it.

    Can you please check my signature, then create and upload your DxDiag.txt on forum?
  3. BaconFetus

    BaconFetus New Member

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    I am having the same problem.

    Attached Files:

  4. slightlycrazy

    slightlycrazy New Member

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    Hi,

    I am having the same problem too. I have attached my DXDiag file. I have updated my graphics card and changed the graphic settings on the game to the lowest possible but it still crashes when I try to start a match. the game doesn't get past the "generating planets" screen

    Attached Files:

  5. SXX

    SXX Post Master General

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  6. SXX

    SXX Post Master General

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    Your issues with game caused by 32-bit OS memory limitations:
    Code:
    Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
    Memory: 4096MB RAM
    Available OS Memory: 3584MB RAM
    Please check this link for proper explanation of problem and known workaround:
    http://steamcommunity.com/app/233250/discussions/2/648816742979172000/
  7. BaconFetus

    BaconFetus New Member

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    I've tried this and I tried once more. When I try to install the exe I get an error

    Saying: The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer.

    Setup will exit.

    It's a Toshiba but I have failed to find an update to fix this issue.
  8. puzzleshift

    puzzleshift New Member

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    I've got the same graphics card (Intel(R) HD Graphics 4000), but I'm unable to upgrade to the newer driver. I get told "The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer." Any further advice for me?
  9. SXX

    SXX Post Master General

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  10. slightlycrazy

    slightlycrazy New Member

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    I'm now looking into purchasing Windows 8.1 64bit. In your experience does PA work on Windows 8? as I'm sure you can understand that I don't want to spend £££ on upgrading my OS only to have the same issues

  11. segev

    segev New Member

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    here you go
    check my system problem

    Attached Files:

  12. SXX

    SXX Post Master General

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    You don't have to buy new OS license to get 64-bit. Your Windows 7 license will work for both 32-bit and 64-bit versions of this system. So if you get proper installation media for Windows 7 64-bit you can just install it and activate with license key you already have.

    In case you still want to upgrade - yes, PA work fine on Windows 8/8.1.
    slightlycrazy likes this.
  13. SXX

    SXX Post Master General

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    You have outdated drivers:
    Code:
    Card name: NVIDIA GeForce GTX 550 Ti
    Driver Date/Size: 2/10/2013 05:25:27, 17987192 bytes
    You need to download and install latest drivers from Nvidia website:
    http://www.nvidia.com/download/driverResults.aspx/73218/en-us
  14. ineedhelp

    ineedhelp New Member

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    im also having this problem and have updated my drivers and directx. i bought the game today and honestly i think its really strange that the game wont work. im on a powerful rig its not a performance issue. ive tried every method on this forum and the steam forum and nothing is working. i just wanna play the game :(
  15. oyamad

    oyamad New Member

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    I am having the same problem.

    I have attached the info for you. Thanks!

    Attached Files:

  16. SXX

    SXX Post Master General

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  17. oyamad

    oyamad New Member

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    Okay, I updated the drivers and are still having the same problem. If you have any more ideas that would be great. Thanks.

    Attached Files:

  18. DeathByDenim

    DeathByDenim Post Master General

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    Well, something went wrong, unless you posted the wrong dxdiag:
    Code:
    Driver Date/Size: 1/15/2013 23:30:42, 12615680 bytes
    SXX likes this.
  19. oyamad

    oyamad New Member

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    Hey,

    When I follow that link to the intel site, it says the driver is not validated for my pc (Samsung) and the Samsung site says my drivers are up to date. Any advice?
  20. SXX

    SXX Post Master General

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