Help with start up crash issues.

I am experiencing the same start up issues as many other users. i have tried updating drivers but am unsure is they installed correctly. when i first purchased the game i was able to play but now a few months later the game stops responding as soon as the accept terms and conditions screen pops up. any help would be greatly appreciated.

here is the crash report that was asked for in other threads

Your drivers still outdated:

Code:

Card name: Intel(R) HD Graphics 4000
Driver Date/Size: 3/19/2012 22:31:56, 8087040 bytes

You need to install latest drivers from Intel website.
Just download and install "Win64_15338.exe" from here:
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23405

I had already attempted to install this update. could you walk me through the correct steps to installing it?

upon tryign to re-update the driver im am greeted with a message telling me the driver is already up to date

I also tried the .exe whenever i try to runnit it says that the driver i am trying to install is not validated for this computer.

You need to download ZIP version of driver package and install it though Device Manager as explained here:
http://www.intel.com/support/graphics/sb/CS-033915.htm

yes this is the method i used. it keeps telling me that it is up to date

You might need to go though menus and manually force it to use latest driver.

Here is some how-to, I never done it on my own so not sure:

Also can you check how-to in my signature and upload your current DxDiag.txt on forum?