pa.exe has stopped working

hi, i have been trolling all over the forums looking for a solution to this issue, can i get some help at some point please

sorry i forgot to add this if it helps

Did you bought PA on Steam?

Did you tried to run non-Steam version though Uber launcher?
https://store.uberent.com/Download/Install?titleId=4

yes, i bought the game through steam, but i have also tried both launchers'


p.s: just reinstalled direct X to see if that was the issue as i saw it on another post still having the same issue but it takes like 2 seconds longert before it says pa.exe has stopped working

i just attempted a few other things ive seen still with no effect D;

Just to be sure. Have you restarted your PC after driver installation?

There is known problem when game continue crashing even after drivers updated, but works fine after restart.

yes, ive restarted multiply times just to be sure

One more thing you can try to do on your own. Open this directory:
C:\Users\YOUR_WINDOWS_USERNAME\AppData\Local\
Try to rename/remove "Uber Entertainment" sub directory and run game again.

didnt help sadly

(i would just like to thank you now for the amount of effect you put into this, ive seen you helping others)

Okay can you please do that:

1. Remove/move "Uber Entertainment" directory again.
2. Run game and wait till it's crash.
3. Open this directory:
   C:\Users\YOUR_WINDOWS_USERNAME\AppData\Local\Uber Entertainment\Planetary Annihilation\log\
   
4. Then open log file with text editor and find string like that:
   
   Code:

   [19:14:44.510] INFO Dump written to C:\Users\ xxx \AppData\Local\Temp\xxxe89cc-026d-4625-9838-5a8axxx7915f.dmp

5. Find crash dump here:
   C:\Users\YOUR_WINDOWS_USERNAME\AppData\Local\Temp\
   
6. Upload both crash dump and log on forum.

I guess you might have Coherent UI crash, but still better ask devs about that.

im like 90% sure this is what you want XD

Can you as well upload this file?
C:\Users\Phil\AppData\Local\Temp\79fdf450-faa0-4e39-bb8e-7c05cd7b10b7.dmp
Pack it into ZIP and upload, thanks.

here you go sorry for the last rpl was busy

im going to be out most of tomorrow, could you post a few things for me to try?

I can't check your crash dump on my own, I have to ask somebody from Uber do that and they probably won't be available till new year. I'll let you know if I'll have update for you.

Unfortunately only thing you can try it's clean OS reinstall.

ok thank you yea im willing to wait seems like a bit too much effort right now, but thank you for all the help.

have they had the chance to have a look into it yet, just wondering?

They just back to work few days ago and I'm also not fully available because of new year . Obviously they can check this thread without me asking about that, but if nobody post here I'll ask to check your crash dump as well as few others collected in last weeks.

thank you very much, yea no real rush just was wondering what was going on

Okay there is new info on your, it's related to Coherent UI and extra crash information required. I don't have any particular instructions yet so I'm need to talk with you though any instant messenger.

I'm send my contact though personal messages so please check it ("Inbox" on top of page) and answer.