Crash on start up

Discussion in 'Support!' started by shadowknight93x, December 25, 2013.

  1. shadowknight93x

    shadowknight93x New Member

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    I'm trying to play through steam, but it crashes on start up giving me this error while showing a black screen with a small grey-white box in the upper left corner:

    Problem Event Name: APPCRASH
    Application Name: pa.exe
    Application Version: 0.0.0.0
    Application Timestamp: 52b23701
    Fault Module Name: pa.exe
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 52b23701
    Exception Code: 80000003
    Exception Offset: 000000000024a831
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: b06a
    Additional Information 2: b06a0252165f243f08502861dcdae32c
    Additional Information 3: cd66
    Additional Information 4: cd66bc3493daeb610a5193d1e0bdfead

    I have updated everything i can think of, all of my drivers, any windows updates, tried reinstalling, tried getting download from a friend who has it working, to to no avail. here is my dxdaig can someone help?

    Attached Files:

  2. SXX

    SXX Post Master General

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    It's not looks like drivers updated. Next time you should always update them from AMD/Nvidia/Intel websites. Windows update DO NOT update your graphics drivers. Also never use laptop manufacturer websites because drivers here is always outdated.

    Code:
     Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (4 CPUs), ~2.3GHz
    Card name: Intel(R) HD Graphics Family
    Driver Date/Size: 3/25/2011 20:17:46, 7473664 bytes
    To update them download and install "Win64_152820.exe" from Intel website:
    https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23377

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