PA Crashes on startup

Discussion in 'Support!' started by mrmlk, December 11, 2013.

  1. mrmlk

    mrmlk New Member

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    I have been playing PA on-and-off since late Alpha (so has worked up til now). My drivers are up-to-date, as is Windows 8.1. The latest build however crashes on start up. This is repeatable, it happens every time.
    Hitting the magic "Debug" button and looking in Visual Studio 2013 and I get "PA.exe has triggered a breakpoint". Alas I don't see anything else in that which looks like it would help. In Event Viewer I have the following two bits:

    =====
    Faulting application name: pa.exe, version: 0.0.0.0, time stamp: 0x52a785ee
    Faulting module name: pa.exe, version: 0.0.0.0, time stamp: 0x52a785ee
    Exception code: 0x80000003
    Fault offset: 0x0000000000240ea1
    Faulting process id: 0x1098
    Faulting application start time: 0x01cef68657c51aff
    Faulting application path: Z:\SteamLibrary\steamapps\common\Planetary Annihilation\bin_x64\pa.exe
    Faulting module path: Z:\SteamLibrary\steamapps\common\Planetary Annihilation\bin_x64\pa.exe
    Report Id: 9676cd36-6279-11e3-8256-000a3a64cd3d
    Faulting package full name:
    Faulting package-relative application ID:
    =====
    Fault bucket 148170059, type 4
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: pa.exe
    P2: 0.0.0.0
    P3: 52a785ee
    P4: pa.exe
    P5: 0.0.0.0
    P6: 52a785ee
    P7: 80000003
    P8: 0000000000240ea1
    P9:
    P10:

    Attached files:
    C:\Users\Michael\AppData\Local\Temp\WER88B3.tmp.WERInternalMetadata.xml

    These files may be available here:
    C:\Users\Michael\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_pa.exe_2df9253cbd82dc48ebfae92a34a6ada87e785ad_f77a2397_0b54a497

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 9676cd36-6279-11e3-8256-000a3a64cd3d
    Report Status: 1
    Hashed bucket: 688c18073734470fdea030e83205bdd7
    ====
    I've attached the file in the Report Archive.

    My computer:
    * Core2 Quad Q8200 @ 2.33Ghz
    * 4GB RAM
    * Windows 8.1 Pro
    * ATI Radian HD 4600 Series


    I've tried removing from Steam and reinstalling with no luck. If you require anything else please get in touch.

    Attached Files:

  2. SXX

    SXX Post Master General

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    Please check my signature and upload your DxDiag.txt.

    But most likely you'll have to remove built-in graphics drivers and then install latest legacy drivers from AMD website:
    http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows 8 - 64
    Obviously you don't need to do that if you done it's already in before.
    mrmlk likes this.
  3. SXX

    SXX Post Master General

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    Also can you please open this directory:
    C:\Users\ YOUR_WINDOWS_USERNAME \AppData\Local\UberEntertainment\Planetary Annihilation\log\
    And upload your *.txt logs on forum.
  4. mrmlk

    mrmlk New Member

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    Thanks, switching from the Microsoft driver to the ATI driver seams to fix the issue.
    maxpowerz likes this.

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