Game crash on start up

Discussion in 'Support!' started by Overwhelmer, November 20, 2013.

  1. Overwhelmer

    Overwhelmer New Member

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    I just got access to the public Beta and downloaded the game, and verified the files. When i try to run the game, the whole screen goes black and after a few seconds i get the whole 'PA.exe has stopped working' thing. After a few tries i have yet to see it recover.
    Im running windows 7. The game is on an External HD. Lenovo y560p ideapad. (laptop) connected to an external monitor.

    8GB ram, 64-bit, i7-2630 2GHz, Radeon HD 5730 (i think)

    Someone help please?
  2. SXX

    SXX Post Master General

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    Please check instructions in my signature and upload your DxDiag.txt
  3. Overwhelmer

    Overwhelmer New Member

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    Here it is. Thank you for the swift response.

    Attached Files:

  4. SXX

    SXX Post Master General

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    Your drivers is really old:
    Code:
    Driver Attributes: Final Retail
    Driver Date/Size: 7/28/2010 12:16:04, 36864 bytes
    You need to get latest generic drivers from AMD website:
    http://support.amd.com/en-us/download/mobile?os=Windows 7 - 64
    First try to download and run "AMD Mobility Radeon™ Driver Verification Tool". If it's give you drivers to install just use them.

    If it's say that your hardware isn't compatible you need do that:
    1. Backup important information from laptop.
    2. Download and install "Latest Beta Driver" from same page.
    Usually generic drivers don't cause any problems, but I'm recommend back backups anyway.
    Last edited: November 20, 2013
  5. Overwhelmer

    Overwhelmer New Member

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    The game now launches, thank you very much :)
  6. shiningwolf2008

    shiningwolf2008 New Member

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    Hey i'm having the exact same problem as above, could you help me solve it?

    Attached Files:

  7. workerbee

    workerbee New Member

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    Might be good to put a note in the launcher to update, im updating mine now..
  8. maxpowerz

    maxpowerz Post Master General

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  9. maxpowerz

    maxpowerz Post Master General

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    --edited--
  10. shiningwolf2008

    shiningwolf2008 New Member

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    The game's working now, thank you so much :D
    maxpowerz likes this.
  11. masterbrewer

    masterbrewer New Member

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    Deleted.
    Last edited: November 21, 2013

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