Any solution to this?

Discussion in 'Support!' started by chrisdaniel1122, November 16, 2013.

  1. chrisdaniel1122

    chrisdaniel1122 New Member

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    I have just bought Planetary Annihilation today and I cannot connect to the Ubernet servers, so i was wondering if anyone had a quick solution to fix this.
    Thanks (if you give help)
    Chrisdaniel1122​
  2. nixtempestas

    nixtempestas Post Master General

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    first step for any debugging is to verify files.

    Otherwise, tell us what system you are running on, if you are on windows attach a dxdiag file.

    Not being able to connect to the server unfortunatly could be a whole bunch of different things, so more information would be helpful
  3. SXX

    SXX Post Master General

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    What exactly error you get? Do you have any firewall or anti-virus installed?
  4. chrisdaniel1122

    chrisdaniel1122 New Member

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    Yes i have an anti-virus and firewall
  5. SXX

    SXX Post Master General

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    What exactly AV/FW you using? Did you tied to add PA.exe to whitelist?

    C:\Program Files (x86)\Steam\steamapps\common\Planetary Annihilation\PA.exe
    C:\Program Files (x86)\Steam\steamapps\common\Planetary Annihilation\bin_x64\PA.exe
  6. ace63

    ace63 Post Master General

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    If you are by chance using Agnitum Outpost (as I do):
    You have to completely shut it down while patching. Might be the case for other firewalls aswell.
  7. stormingkiwi

    stormingkiwi Post Master General

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    Not the case for Bitdefender and Steam PA.

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