PA.xe has stopped working

Discussion in 'Support!' started by lancemich, August 12, 2013.

  1. maxpowerz

    maxpowerz Post Master General

    Messages:
    2,208
    Likes Received:
    885
    The Graphics card you have is a cut down nVidia GTX 280, the GTX 260 model that you have may not run the game, i will see if i can find some more help for you :)
    We might be able to find some kind of workaround.
  2. maxpowerz

    maxpowerz Post Master General

    Messages:
    2,208
    Likes Received:
    885
    http://www.nvidia.com/download/driverResults.aspx/68799/en-us
    can you try that driver i think its newer than the one you have
  3. Gf2k2

    Gf2k2 New Member

    Messages:
    4
    Likes Received:
    1
    Thank you for the quick response

    Considering People are running the game on IGPs the Card shouldn't be a bottleneck. It surpasses all requiremtes (shader 4.0, DX 10)

    That is the one I installed
  4. maxpowerz

    maxpowerz Post Master General

    Messages:
    2,208
    Likes Received:
    885
    Umm, ok i will see what other thing's i can suggest .
    can you post a copy of your most recent log file.
    C:\Users\"YourUserName"\AppData\Local\Uber Entertainment\Planetary Annihilation\log\PA-00-00-00.000.txt
    "Click sort by date so the most recent one is at the top, And post that one here."
  5. Gf2k2

    Gf2k2 New Member

    Messages:
    4
    Likes Received:
    1
    I was about to do exactly that ;). To be honest, there isn't much in that log...

    Going to shutdown the system now for the night...

    Attached Files:

  6. maxpowerz

    maxpowerz Post Master General

    Messages:
    2,208
    Likes Received:
    885
    enjoy your night, i will see what ideas i can post for you to try.
    It appears the games crashing where it detect's your video card.
    the log file ends abruptly where it usually spits out info about what video card PA.exe detects.
    so im guessing thats the issue it has trouble detecting the card you have.

    Hopefully by your morning i will have a fix for you.
    i too am about to visit the pillow for a while,
    i will alert some other members of the community who are good at solving issues with client crashes to see what they suggest too.
  7. Gf2k2

    Gf2k2 New Member

    Messages:
    4
    Likes Received:
    1
    Game is running like a charm now :D

    Here is what I did

    1. Delete local content in steam
    2. Download game via uberent installer
    3. Verify files because update failed

    I think the missing possibility to verify files in steam could be the issue
    maxpowerz likes this.
  8. maxpowerz

    maxpowerz Post Master General

    Messages:
    2,208
    Likes Received:
    885
    Awesome, i would have suggested that next after trying a few other things.
    Usually with people who download the game fresh i leave it as a last option because the game should be all there and no corrupt/buggy files.

    Steam can be a pain in the bum, in the setting somewhere you can delete the local content and re-download it through steam but its no where as simple as the verify button in the uber launcher :),
    What you did is the most effective option, once your accounts are linked it doesn't matter where the game is downloaded from it just need's your sign-in :)
  9. varrak

    varrak Official PA

    Messages:
    169
    Likes Received:
    1,237
    I've identified the issue. There was one shader where a particular code pattern caused just this AMD driver to crash (it's a driver bug that's not been fixed, even in the latest drivers). I've made the fix to our shader code and verified it locally, and we'll see the fix in the next build - available soon.

    To immediately unblock those of you hitting this problem, go to the following location:

    <your game drive>:\Games\Planetary Annihilation\PA\media\shaders

    and edit the file named "textured_cross_impostor.fs".

    In there, there's the following two lines of code:

    if (!gl_FrontFacing)
    v_Normal *= vec3(-1.0, -1.0, -1.0);


    Remove those. This won't effect gameplay or visuals, but will fix the crash.

    We'll have a build coming out shortly that should fix this, but in the meantime, this will get those of you who can't play up and running again.

    Sorry for the inconvenience here. We tested on various AMD cards, but not that particular generation (and of course, all the others run without issues).
    maxpowerz, SXX and LavaSnake like this.

Share This Page